Site Reliability Engineer

3 weeks ago

Auckland City, New Zealand Workday Full time

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Service Reliability Engineering team at Workday relentlessly pursues reliability and availability of customer environments by employing a culture of learning, continuous improvement and an engineering focus.

The team builds and crafts innovative solutions to scale our day to day operations. We support our Workday customers with high energy, attention to detail and strong collaboration.

About the Role

Are you a creative SRE looking for more opportunities to automate and improve reliability, or an innovative Software Developer that enjoys building solutions to reduce toil and manual effort?

With constant attention and focus on our customers (both internal and external), you will deliver quickly on a wide range of daily tasks - from environment provisioning, performance monitoring, environment troubleshooting, ad-hoc requests and automation efforts; while providing transparency of work being performed.

This role requires a good understanding of Linux systems in a Production Environment as you will be part of a team that writes and maintains scripts (bash, ruby, python) that support public and private cloud environments.

About You

We would love to hear from you if you like trying new techniques and approaches to sophisticated problems, love to learn new technologies, are a natural collaborator and a phenomenal teammate who brings out the best in everyone around you.

You understand that availability of Workday Service is paramount and requires on-call participation, careful planning of changes, detailed runbooks and effective teamwork. If the work performed is manually repeated often, you find a way to automate the task. More so, you deliver

Basic Qualifications- 3+ years of experience running and maintaining a 24x7 large-scale production environment, preferably across multiple data centers

Other Qualifications- BS or MS degree in Computer Science, Engineering, or related technical field, or equivalent experience.- Experience deploying and operating: Apache Tomcat, HTTPd, MySQL, Java Web Applications preferably with source control.- Proven expertise with Linux, debug fundamentals and have a solid understanding of how to quickly isolate issues.- Experience with many tool sets: Chef, Puppet, OSSEC, Splunk, Elasticsearch, Ansible, JIRA, Confluence, Grafana, Kubernetes, Prometheus.- Strong understanding of enterprise level thinking on a few levels; documentation, runbooks, root cause analysis, capacity-trending, bug fixes and scripting.- Secret passion about monitoring. When false positives show up on your radar you quickly address it. Your inner wish list is to "make monitoring phenomenal again".- Can balance multiple tasks, make the right business decisions and tackle problems while under pressure, and prioritize and organize effectively.- Able to work some nights and weekends is required as part of the on-call support and production update rotation.- Experience with (CentOS, SunOS, Solaris/Linux/DevOps) is a plus.

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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