Engineer - Site Reliability

4 weeks ago

Auckland City, New Zealand Xero Full time

Xero is a beautiful, easy-to-use cloud based platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

Diversity of people brings diversity of thought, and that is core to driving Xero’s mission. Supporting a culture of inclusion is something we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. A part of that is to support many types of flexible working arrangements that allow you to balance your work, your life and your passions. So, from the moment you begin your journey with Xero, we will constantly strive to ensure you’ll feel welcome and supported to do the best work of your life.

As a

You’ll contribute to key software architecture decisions and support good practices. You’ll identify opportunities for improvement within the Engineering Experience team and take initiative to adapt and grow our practice. You'll be working closely with logging and monitoring toolsets and work towards improving observability practices at Xero.

**What you'll do in the team**:

- Improve on Xero's internal alerting and analysis tools to enable faster problem detection and recovery.
- Provide guidance around tooling, standards and practices in monitoring, tracing, logging and observability.
- Support and enable our product teams in troubleshooting issues around observability support systems.
- Build and maintain tools that reduce toil in managing our monitoring and logging platforms.
- Make it easier for other engineering teams to achieve a high standard of system awareness.

**What you'll bring to Xero**:

- Experience working to improve operational outcomes for software systems in complex production environments.
- Good working knowledge of Reliability and Observability concepts and practices.
- Proficiency in one or more object-oriented programming languages like C#, JavaScript, Java, Python etc.
- Have a good understanding of instrumentation and monitoring methodologies
- Having experience in managing and integrating with logging / monitoring solutions such as New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic or Splunk is a plus.
- The ability to engage, influence and build relationships with internal stakeholders.

**Why you should become a Xero**

It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

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