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Site Reliability Engineer

3 months ago

Auckland, Auckland, New Zealand GoSee Limited Full time

Engineering - Software (Information & Communication Technology)

Full time

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At GoSee, we're on a mission to connect more travellers with the people and places they love. With the backing of the Webjet group we're a NZ success story in growth mode

We're on the lookout for a passionate and enthusiastic Site Reliability Engineer to join the team at a key moment in our evolution as a travel and technology company and be at the forefront of our cloud-native transformation.

About The Role

Reporting directly to the Chief Digital Officer, this role is not part of a larger SRE team, you are the team And because of this, you have the opportunity to set the standard for how we do cloud at GoSee. You will own the SRE practice and work alongside a team of supportive and talented software engineers, testers, and systems analysts who have been busy transforming a traditional web stack to a cloud native platform.

The day-to-day is using code, new tools, and better processes to implement operational improvements large and small across the availability, latency, performance, efficiency, change management, monitoring, incident response, and capacity planning of our digital footprint.

Key responsibilities include:

  • Maintain a culture of continuous integration, configuration-as-code and "cattle, not pets"
  • Operate and maintain our AWS-based cloud footprint through APM and infrastructure monitoring, and support the continuous availability of our systems
  • Ensure that platform capacity and performance meets service level objectives
  • Proactively identify toil in our software development lifecycle and design/implement automation to improve reliability, reduce lead time, and increase software quality
  • Partner with development teams to ensure the company is building software that runs (and scales) cloud-natively, including input on build, testing, and deployment pipelines
  • Participate in system design consulting, platform management, and capacity planning
  • Participate in on-call support for the cloud platform alongside other digital tech leads
  • Work with the CDO to define and then build systems to measure metrics that gauge our progress on optimising performance
  • Participate in cross-functional agile teams to achieve specific company goals, as a team member rather than a particular SRE role

About You

You come from a cloud-native tech company or an enterprise that's recently moved in a cloud-first direction. You'll have worked with some great people and built up a good comfort level with the platform and are ready to take ownership of a company's cloud tooling. You're not afraid to recommend fresh ideas and ask the hard questions.

You'll have:

  • 3-5 years of experience with infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) cloud stacks, AWS preferred
  • Experience with GitOps-style CI/CD deployment patterns in a production environment
  • Experience in cloud provisioning code development and tools (Terraform, CloudFormation, Ansible, etc.)
  • Experience with virtualisation and containerisation technologies, EKS preferred
  • Experience with Linux server lifecycle on public cloud (working from images/containers, patching, networking/security, etc.)
  • Ability to debug, optimize code, and automate routine tasks.
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

Nice-to-haves:

  • Knowledge and understanding of networking (DNS, load balancing, network security, CDN, etc.)
  • Coding experience beyond simple scripts
  • Deep understanding of Linux OS server management, including bash scripting
  • Understanding of database architectures and applying these in a cloud-native environment

About The Company

GoSee is a global travel e-commerce group. We are an NZ success story that has grown from a feisty start-up venture to a global business with the backing of the Webjet Group.

There are lots of good reasons to join us Here are some of the benefits of working at GoSee:

  • Flexible and hybrid work options
  • Subsidized health insurance through Southern Cross and the opportunity to enroll your family at a discounted rate
  • Travel discounts across GoSee and Webjet brands
  • Free travel insurance
  • Enhanced parental leave benefits
  • Extra leave for your birthday, the birth/adoption of your child, when you get married
  • Long service leave to recognise service & commitment
  • Public Transport & Car parking subsidies
  • A wellbeing and cultural programme with regular social events
  • An office in the heart of the city
  • 10 days sick leave immediately available to you when you join, 2 of these days can be used as wellbeing days
  • A diverse group of passionate people
  • Bottomless access to high quality coffee from our café style coffee machine

If this sounds like you, APPLY NOW

To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

Your application will include the following questions:

Do you have the legal right to work in NZ (e.g. citizenship, residency or permit)?

Please provide your salary expectations:

What is the notice period for your current employment?

If successful, do you consent to GoSee checking the following records should the nature of your job demand it?Immigration Status via VisaView / Department of Internal AffairsTORO/Driver Check via NZTA*Criminal Records Check via NZ Police/Ministry of Justice*Claims History via ACC**Additional consent form must be completed

The information you supply will solely be to assess your suitability for this vacancy and only accessible by the People and Culture team and staff responsible for the recruitment of this position. Under the Privacy Act 1993, you have the right to access your personal information and request for it to be corrected. This information will be securely held electronically on our careers site. Do you consent?

I acknowledge that all information I provided in this application is true and correct to the best of my knowledge and that any incorrect or misleading information may lead to disqualification, or if appointed, to termination of Employment?

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