Principal Engineer

7 months ago


Auckland City, New Zealand Serko Ltd Full time

Serko is an NZfX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe - and we’re growing

Our purpose is to **"Bring People Together"**, coupled with a vision to **"Create a Connected, Frictionless Travel Experience"**. While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers.

**Requirements**:
We are looking for a Principal Site Reliability Engineer to make our production infrastructure more repeatable and reliable as we become a global player. We are rebuilding our group rooted in the DevOps philosophy, which brings the opportunity to bring your creativity as we bring a fresh approach to how we build and deploy our production services.

**What you'll be doing**
- Collaborate with cross-functional product engineering teams to drive repeatability, scalability and reliability in our production infrastructure.
- Work with other engineering teams to educate, consult and advocate good practices in tooling, deployment and infrastructure automation, provisioning, logging, monitoring, alerting, etc.
- Produce clean, consistent and well-organised code, with automation & testing in mind, for our core Platform services and integrations with third-party tooling.
- Be an active presence in Post Incident Report meetings, advocating for DevOps principles and practices that that makes our systems more reliable.
- Work in a “build it and run it” environment where engineering teams build, deploy, monitor and support their components that they own.
- Mentoring and coaching other engineers. Everyone has something to learn and something to share.

**What you'll bring to the team**
- Software development experience and an interest in solving Platform team challenges by building automated solutions in a cloud-based environment at scale.
- Hands-on experience working with automation tooling across cloud-based environments.
- Experience in creating modern cloud-based solutions using industry best practices.
- Experience in cloud architecture design and understand the challenges and trade-offs to be made when building and deploying systems to production.
- Openness to receiving and giving feedback in a safe and inclusive work environment.
- Great verbal and written communication skills.
- Experience in languages:

- Must have - TypeScript/JavaScript OR Python
- Ideally - C#
- Experience with our technology stack:

- Must have - Azure Cloud, Terraform OR Pulumi, Docker
- Ideally - API Gateway, Azure Front Door, Kubernetes, Sumo Logic, New Relic
- Willingness to jump into our legacy infrastructure to help modernize it.

**Benefits**

It's important to us that our people can bring their whole selves to work. Join our team and we have the following on offer for you
- Serko has a culture where our people bring their whole selves to work, where we believe that inclusion & diversity make us better
- A competitive base salary and opportunity to take part in our employee incentive share scheme, KiwiSaver global equivalent) and life insurance
- Flexible and hybrid working arrangements, where you get to choose how to best structure your day and week so you can be at your best
- Support for the Primary Caregiver transitioning back to work after leave - work 3 days and paid 5 days for the first month back to work
- Access to travel industry discounts
- A focus on both wellbeing and doing, including:

- Wellbeing & volunteer days, focused meeting free time
- Discounted Southern Cross health insurance (NZ), free flu shots, and access to confidential support, guidance, and counselling service
- Enhanced parental leave including
- 20 weeks on full pay for the primary caregiver
- Three weeks of paid Partner Leave

**How to Apply


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