Snr. Account Manager, New Zealand

5 months ago

Auckland City, New Zealand Uber Full time

**#GreatMindsDon'tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

**About The Team**:
The Enterprise and Mid-Market teams comprises our local restaurant base. We know that having best-in-market restaurant selection for consumers is what makes for a winning marketplace, and our team are responsible for ensuring we attract and retain the best local restaurants across Australia and New Zealand

**About The Role**:
What you do in this role will have a real, genuine impact on the growth of the Uber Eats business in New Zealand. Whether it's building strong strategic relationships and creating new revenue opportunities for our restaurant partners, or being the voice of the customer to internal stakeholders and advocating on their behalf.

We are always innovating and as we introduce additional products like dine-in, direct delivery and a suite of marketing tech solutions, our restaurant teams are responsible for ensuring all of our partners are empowered to succeed and grow.

**Your Impact in Role**:

- Lead post-deal partner management for a book of ANZ's highest value and potential Enterprise and Mid-Market segment restaurant partners.
- Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value.
- Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business.
- Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners.
- Set, track and report on performance metrics of restaurant partners, educate partners about what is best in class operational and commercial performance.

**The Experience You'll Bring**:

- Account management fundamentals - experience leading value led discussions with partners at scale to drive impact and engagement
- Excellent time management - knowing how to juggle various priorities and dedicate time accordingly to maintain pace and composure in BAU
- Negotiation skills - willingness to demonstrate the true value of give/get in partnerships to ensure the best outcomes for both Uber Eats and our partners
- Strong data analysis - have the ability to source, understand and relay data both internally and externally.

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