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Customer Experience Representative

3 months ago

Auckland City, New Zealand AsureQuality Full time

**The opportunity**:
**About you**:
With your previous experience in a customer facing role, you will have outstanding verbal and written English, be proficient in the Microsoft packages and enjoy working as part of a team. Exposure in a Science or technical environment (Laboratory) would give you an advantage.

You will be joining a close-knit team working in a fast-paced and exciting environment. You will need to be flexible and agile in responding to changing work demands and have the ability to make positive contributions to our team culture. You will have a forward-thinking mindset of continuous improvement and best practice, to further enhance our Customer experience.

**Benefits**:

- AQ's flex for all policy - make this role work for you with the chance to flex where and when you work
- Bonus leave day & options to buy additional leave
- Employee volunteer programme
- Discounted healthcare & other staff discounts
- Employee Assistance Programme (EAP)
- Parental leave return to work support
- Long service recognition
- Study support

**About us**:
Everyday our experienced team of 1800+ people work alongside farmers, producers, and others throughout the food supply chain to help them uphold what Aotearoa stands for in food - a higher standard of quality and safety.

We are passionate about our shared role as Kaitiaki Kai, guardians of food, and have a deep responsibility to do the right thing for food and the environments it comes from.

We are committed to attracting, developing, and retaining great people, and supporting them to be the best they can be. We know diverse teams are stronger teams and we believe in fairness and opportunity for all.

**Helping Aotearoa shape a better food world - Join us today