Current jobs related to Customer Experience Representative - Auckland City - Kiwibank

  • Experience Leader

    4 weeks ago

    Auckland City, New Zealand GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Brand Ambassador @ Spur

    7 days ago

    Auckland City, New Zealand SPUR - Sponsorship and Brand Experience Full time

    **SPUR - Sponsorship and Brand Experience** **Auckland** $27.50 - $32.50 Hourly Casual **We are currently looking for outgoing and approachable people with a stand-out attitude in customer service to join our promotional team!** - Are you looking for flexible hours, a job where you can pick and choose based on your individual schedule? - Do you have a...

  • Customer Experience Representative

    3 days ago

    Auckland, Auckland, New Zealand Advanced Computers Ltd Full time

    Job Overview:As a Customer Experience Representative at Advanced Computers Ltd, you will be responsible for providing exceptional customer service and support across various channels, including phone, email, and live chat. This is an exciting opportunity to join our dynamic team and make a meaningful impact on our customers' experiences.Key...

  • Customer Experience Representative

    4 days ago

    Auckland, Auckland, New Zealand Kiwibank Full time

    Are you a night owl wanting to work from home?A competitive salary of $61,000 pro rata + benefitsExceptional training and on-boardingIntake start date Monday 31 MarchThis is us.Where making an impact matters.This is a great opportunity for motivated individuals to join our vibrant Contact Centre team.This is a foundation level role within the banking...

  • Customer Experience Representative

    4 weeks ago

    Auckland City, New Zealand Kiwibank Full time

    Are you a night owl wanting to work from home? - A competitive salary of $61,000 pro rata + benefits! - Exceptional training and on-boarding - Intake start date Monday 24 February 2024 **This is us. Where making an impact matters.** This is a great opportunity for motivated individuals to join our vibrant Contact Centre team. This is a foundation level role...

  • Customer Experience Representative

    2 weeks ago

    Auckland City, New Zealand Kiwibank Full time

    Are you a night owl wanting to work from home? - A competitive salary of $61,000 pro rata + benefits! - Exceptional training and on-boarding - Intake start date Monday 31 March **This is us. Where making an impact matters.** This is a great opportunity for motivated individuals to join our vibrant Contact Centre team. This is a foundation level role within...

  • Customer Support Representative

    3 weeks ago

    Auckland City, New Zealand LIVING CLEAN NZ LIMITED Full time

    LIVING CLEAN NZ LIMITED is a leading provider of eco-friendly cleaning products committed to promoting sustainable living practices in New Zealand. Our mission is to offer high-quality, non-toxic cleaning solutions that are safe for both people and the environment. We take pride in our dedication to customer satisfaction and our contribution to a healthier...

  • Customer Experience Representative

    4 weeks ago

    Wellington City, New Zealand Kiwibank Full time

    A competitive salary of $61,000 annually + benefits! - Are you a night owl wanting to work from home? - Exceptional training and on-boarding - Ongoing support and career development opportunities - Intake start date Tuesday 29 October 2024 **This is us. Where making an impact matters.** This is a great opportunity for motivated individuals to join our...

  • Customer Care Representative

    3 weeks ago

    Auckland City, New Zealand Auckland Transport Full time

    Have you got amazing customer service skills second to none? - Are you looking for a friendly fast paced environment to thrive and grow in? - Multiple opportunities available in our Customer Service and Contact Centre At Auckland Transport customer experience is core to everything we do. We are looking for people who are eager to learn new things,...

  • Part-time Customer Experience Representative

    7 hours ago

    Auckland, Auckland, New Zealand Pascoes Part time

    What We Offer: As a Part-time Customer Experience Representative at Pascoes, you will have the opportunity to work in a dynamic and fast-paced retail environment. We offer a competitive salary and benefits package, as well as opportunities for career development and advancement.Your Benefits:A competitive hourly rateOpportunities for career progression and...

  • Customer Experience Representative

    3 weeks ago

    Auckland City, New Zealand Kiwibank Full time

    Are you a night owl wanting to work from home? - A competitive salary of $61,000 pro rata + benefits! - Exceptional training and on-boarding - Intake start date Tuesday 29 October 2024 **This is us. Where making an impact matters.** This is a great opportunity for motivated individuals to join our vibrant Contact Centre team. This is a foundation level role...

  • Customer Service Representative

    2 weeks ago

    Auckland City, New Zealand Madison Recruitment Full time

    **Are you looking for a customer service opportunity with the prospect of growth?** Madison is pleased to be recruiting for a well-known New Zealand cleaning company with a number of accolades to their name. They are a proven and award-winning company providing commercial cleaning and building services to companies throughout NZ and have franchises...

  • Customer Experience Representative

    6 days ago

    Auckland, New Zealand Kiwibank Full time

    Are you a night owl wanting to work from home?A competitive salary of $61,000 pro rata + benefits!Exceptional training and on-boardingIntake start date Monday 24 February 2024This is us.Where making an impact matters.This is a great opportunity for motivated individuals to join our vibrant Contact Centre team.This is a foundation level role within the...

  • Customer Service Representative

    3 weeks ago

    Auckland City, New Zealand Horizon Recruitment Agencies NZ Full time

    Customer Service Representative Company Overview: Our company is a dynamic and innovative online Customer Service Representative committed to providing personalized and seamless travel experiences to our clients. We are currently seeking a Remote Travel Consultant to join our team and assist clients in planning unforgettable journeys from the comfort of...

  • Customer Service Representative

    4 weeks ago

    Auckland City, New Zealand Emergent Full time

    Immediate Start - Grafton, Auckland location - Training provided! Work in a supportive team within the medical industry as a customer service representative! Start ASAP, based in Auckland, and training provided! We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the...

  • Customer Experience Representative

    3 weeks ago

    Auckland City, New Zealand AsureQuality Full time

    **The opportunity**: **About you**: With your previous experience in a customer facing role, you will have outstanding verbal and written English, be proficient in the Microsoft packages and enjoy working as part of a team. Exposure in a Science or technical environment (Laboratory) would give you an advantage. You will be joining a close-knit team working...

  • Customer Service Representative

    2 weeks ago

    Wellington City, New Zealand Beyond Recruitment Full time

    We have a new opportunity based in Wellington CBD as a Customer Service Representative. Commencing ASAP till the 23rd December! Potential to go longer. Perfect for a university student with previous customer service/data entry experience. **These Roles Are**: - Customer Service Representative - mainly inbound calls - $25.00 per hour depending on...

  • Customer Service Representative

    3 weeks ago

    Auckland City, New Zealand SS Plumbing Supplies Ltd TA SS Imports Ltd Full time

    **Customer Service Representative** **Auckland** SS Imports Ltd (Home of Hvac Products), specialist products for the air-conditioning, heating and refrigeration market providing our customers with a choice of aftermarket solutions nationally As the Customer Service Representative for Our Store, you will be responsible for overseeing the smooth and...

  • Customer Service Representative

    4 weeks ago

    Auckland City, New Zealand NZ Post Full time

    Customer Service Representative | East Tamaki | Permanent Full-Time - Monday to Friday: 09:00 - 17:30 - $26.84 per hour - Location: 23 Underwood Street, East Tamaki, Auckland We are looking for a Customer Service Representative who will deliver an exceptional level of customer service to our customers by resolving enquiries and providing solutions. **In...

  • Customer Care Representative

    3 weeks ago

    Auckland City, New Zealand DKSH Full time

    Location: Auckland, NZ, NZ - Global Business Unit: CG - Job Function: Client and Customer Services - Requisition Number: 173228 - Description: - **Drive Growth. Be the Difference.** At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to expand their...

Customer Experience Representative

1 month ago

Auckland City, New Zealand Kiwibank Full time

A competitive salary of $61,000 + heaps of benefits
- Monthly in office connection events
- Work from home fully remote role (Auckland and Christchurch only)
- Intake start date Monday 25 November 2024
- $400 towards your home office furniture
- All IT equipment is supplied

Join the Kiwibank contact centre and build an exciting career in banking. You’ll receive on-the-job training and learn about everything from day-to-day transactions, lending, and credit cards to investments and fraud prevention.

**About the Role**
Great opportunity to join our remote inbound contact centre team and kick-start your banking career We spoke with the Customer Engagement Managers (who you'd report to), and they gave us some great insight on what to expect in this role:
**What are some of the day-to-day tasks the CX Representatives complete?**
- Talking to 50-60 customers daily about their general day-to-day banking queries.
- Assisting customers who have experienced fraud or financial hardship.
- Identifying other banking products that might help customers have an even greater Kiwibank experience by referring them to our product partners.

**What is the most exciting thing about this opportunity?**
A banking contact centre is the perfect way to launch your career in financial services. It can lead to roles in leadership, home lending, IT, HR—the world is your oyster Our focus on development and internal mobility means we are committed to your growth and advancement.

With the support of our awesome learning and development team, you will have the opportunity to progress up the career pathway. You will eventually be giving financial advice to customers, which means you will undertake training and certification for the NZ Certificate in Financial Services Level 5 equivalency.

**What is the team culture and environment like?**
We are an award-winning contact centre. We are extremely proud of our Culture, Ngā Kauwaka (values) and our Purpose, to be Customers 1st Choice of bank.

In the contact centre, our most successful people come from diverse backgrounds, such as sales, financial services, telecommunications, teaching, IT, and tertiary students. People that are passionate about forging a career in banking, who also love supporting customers when they need us most.

**What attributes will this person have in order to be successful?**
Previous contact centre experience isn’t required, but an understanding of the pace and resilience needed in a customer service role is essential. We want to hear from you if you can have excellent customer conversations that are mature and diplomatic, and if you enjoy being on the phone.

If you can demonstrate an understanding of banking, have a great approach to service, and possess an aptitude and commitment to learning, then you will thrive and grow your career with Kiwibank

Our contact centre operates 7 days a week, so we can be there for our customers when they need us most. The shifts we have available are:

- Monday to Friday 9am to 5.30pm with Saturday 8am to 4.30pm
- Monday to Friday 12.30pm to 9pm.

You must have Fibre Broadband Internet, NZ Residency or Citizenship, and clear credit history with no defaults, and clean criminal background check. As we allow you to work from home, you also need a private home office to protect our customers information.

Check out the video and see what our people are saying about life as a Customer Experience Representative at Kiwibank.