Customer Service Team Leader

2 days ago


Auckland City, New Zealand NZ Post Full time

Team Leader | Permanent Full-Time | New Market Postshop

Your Impact

New Zealand Post is looking for a new Team Leader to manage our dedicated team of Customer Service Officers, looking after our customers. We are looking for someone who can think on their feet and support the team when the pressure is on. This permanent role supports a fantastic close knit, high performing and experienced team

About You

You are a hands-on leader, with previous experience successfully managing teams You're the type of person leader who takes a hands-on approach and demonstrates a commitment to safety while fostering a high performing, positive team culture Some other must haves are:

- Available to work Monday - Saturday 40 hours per week. Hours will vary from store to store
- IT savvy
- Resilent and a strong customer services background
- Experience managing staff would be desirable

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Reduced banking service fees, rates and packages through our partners
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.



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