Broker - Personal Lines

6 months ago

Auckland City, New Zealand Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses.

Overview:
**About us**:
Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years.

From our small beginnings in Napier in 1978, we have proudly built up a network from Invercargill to Kaitaia. Today there is a team of around 800 people in more than 25 offices spread across the country.

We're one of the largest insurance broking companies in New Zealand, placing premiums in excess of $1 billion.

We take great pride on the professional quality of our advice and service that we deliver to our client base and the investment that we make into our people’s development through our training programs.

At Crombie Lockwood success doesn’t just happen, we make it happen. We’re always looking for new ways to do more and to be better, and that means hiring the best people.

**About the role**:
We’re looking for a confident and motivated team member to join our professional and driven team in
**Auckland Central** as a
**Personal Lines Broker.** You will undertake processing of new business, renewals and endorsements together with being the pivotal point of contact for clients and underwriters.

You will be natural at engaging people with exceptional communication and relationship building skills to service, develop and maintain a well-established portfolio of loyal clients.

An attractive package is on offer to the right team player who has the skills and the attitude to succeed.

**Responsibilities**:

- Build knowledge and understanding of our clients’ domestic insurance needs to provide tailored advice
- Deliver expert domestic insurance advice and products to our clients
- Service renewals, new business, alterations and endorsements
- Manage and resolve client enquiries (cover queries, policy amendments)
- Partner with the claims team to manage the claims process
- Provide clients with timely and accurate updates on domestic insurance claims
- Develop and maintain strong client relationships to ensure trust and brand loyalty exists

**Skills and Experience**:

- The ability to build and maintain enduring relationships with clients and team members
- Working knowledge of Microsoft Office
- Excellent organisational skills and the ability to work under pressure
- ** 2+ years experience working in the insurance industry will be an advantage**:
**Benefits**:

- Comprehensive reward and recognition program
- Income protection and life benefit (T&Cs apply)
- Discounted personal insurance
- Yearly wellness contribution
- Yearly flu vaccinations
- We support you to develop your skills with excellent learning and development opportunities within a friendly team environment.

**How to apply**:

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