Senior Personal Lines Underwriter

6 months ago

Auckland City, New Zealand Ando Insurance Group Limited Full time

At Ando, we’re taking a fresh approach to the way insurance works in New Zealand.

Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences.

We have an exciting opportunity for a highly motivated professional with excellent relationship and people skills to join our Personal Lines Portfolio Team. This role is open to be based in Auckland or Christchurch and will support our broker channel.

**Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for**:

- Provide coaching and technical support to the Personal Lines Underwriting team.
- Act as a referral point for risks outside of the Personal Lines’ team’s authority.
- Managing new business and ensuring the renewal of business is being retained by providing a first-class service and technical advice to our broker partners.
- Being instrumental in process improvement.
- Monitoring and analysing trends across renewals and claims.

**You show the following qualities**:

- Have 5 years technical and market-facing expertise within personal lines insurance products.
- Possess exceptional communication skills across all mediums.
- Be logical in thought process, inquisitive and have a strong understanding of the New Zealand market and emerging trends.

**Perks of being an Andonian (not just limited to the below)**:

- Wellbeing (Sick) Leave 20 days per annum
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Discounted Ando Insurance Policies
- Hybrid working environment
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your technical knowledge in an environment that encourages flexibility and forward thinking.

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