Personal Lines Operations Manager

2 weeks ago


Auckland City, New Zealand Ando Insurance Group Limited Full time

At Ando, we’re taking a fresh approach to the way insurance works in New Zealand.

Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences.

We have an exciting opportunity for a highly motivated professional with excellent leadership and people skills to join our high performing Broker Personal Lines team as a Personal Lines Operations Manager.
You will have 5 -7 years of experience in personal lines underwriting, coupled with a proven track record of leading and managing underwriting team leaders. You’ll love implementing process changes and helping the team to meet customer enquiries within agreed timeframes. You’ll also enjoy change and variety, as no two days are the same within our fast-paced but highly rewarding environment.

Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for:

- Delivering Underwriting profitability in Ando’s Personal Lines through the development and implementation of robust strategy and by performance monitoring to that strategy.
- Work collaboratively with Personal Lines team to identify opportunities for improvement, problem solving & synergies in business.
- Ensure positive customer experience within the Personal Lines Team.
- Working constructively with all areas of underwriting to find agreeable solutions aligned to strategy.
- Undertaking market research, analysis, and assessment of trends, competition, and customer requirements.
- Ensures all risks are underwritten and accepted within authorised limits, and in accordance with treaty exclusions, conditions, and limits.

Perks of being an Andonian (not just limited to the below):

- Wellbeing (Sick) Leave 20 days per annum
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Hybrid working environment
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your personal lines knowledge and your leadership capabilities in an environment that encourages flexibility and forward thinking.



  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    **Personal Lines Underwriter** - WFH + Flexible working - Life & Income insurance + Wellbeing allowance + EAP - Great culture and fun team **We do things a bit differently here** Ando are proud to be a majority-locally owned multi-lines insurance business. We operate as an underwriting agency in partnership with The Hollard Insurance Company Pty Ltd and...

  • Technical Underwriter

    4 weeks ago


    Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we're taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...


  • Auckland City, New Zealand Ando Insurance Group Limited Full time

    At Ando, we’re taking a fresh approach to the way insurance works in New Zealand. Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences. We have an exciting opportunity for a highly motivated professional with...


  • Auckland City, New Zealand Marsh Full time

    Join a global company and world leader in Financial Services where we put the member at the centre of everything we do. An exciting opportunity has become available for **Personal Lines Risk Advisor** to join our **Marsh - Auckland team**. **Prime Responsibility**: To work with our Insurer partners to provide personal lines insurance solutions & assistance...


  • Auckland, New Zealand Iag Full time

    Have meaningful impact as a Manager, Personal Lines Portfolio Management.Join the largest general insurance group in Aotearoa New Zealand and Australia.Mo te Turanga | About the RoleAre you ready to lead and innovate?As a Manager, Personal Lines Portfolio Management, you'll drive the strategic direction of our private motor portfolio, delivering sustainable...


  • Auckland City, New Zealand Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will...


  • Auckland City, New Zealand Chubb Full time

    **Your Role**: In this role you will contribute to the profitable development of Financial Lines and Casualty business within New Zealand in conjunction with the NZ Financial Lines and Casualty Manager. Your focus will be to ensure achievement of profitable growth objectives. This role is a 12 month fixed term contract. **Your Responsibilities**: -...

  • Line Manager Packing

    3 weeks ago


    Auckland City, New Zealand Vitaco Full time

    **Line Manager - Packing** - Leading Australasian manufacturer and marketer of health and wellbeing brands including Healtheries, Nutra-Life, Musashi and Aussie Bodies - Exciting opportunity for a strong Line Manager - Fun, dynamic and friendly culture - East Tamaki location **Our Story** Vitaco is the home of an outstanding collection of leading New...


  • Auckland City, New Zealand Scitex Recruitment Full time

    Enjoy a 3-day weekend with a 40 hour working week between Monday to Thursday. - Great over time rates and allowances to compensate for afternoon shift. - Opportunity to develop and advance within the team in the longer term. Do you have experience setting up and running production machinery? Do you want to work with a New Zealand owned and operated business...


  • Auckland City, New Zealand AIA Full time

    BELIEVE IN BETTER Do you believe in leading the way to a better, healthier, more sustainable future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live. As the largest listed company on the...


  • Auckland, Auckland, New Zealand Pac Panasonic Avionics Corporation Full time

    About UsPanasonic Avionics Corporation is a world-leading provider of high-definition in-flight entertainment and connectivity solutions for commercial airlines and business aviation. We are headquartered in California, with regional centers and production facilities worldwide.Role SummaryWe are seeking a highly skilled Maintenance Services Representative...


  • Wellington City, New Zealand Gallagher Full time

    About Us: Crombie Lockwood has been helping New Zealanders protect what's important for over 40 years. From our humble beginnings in Napier in 1978, we’ve proudly built up a network from Invercargill to Kaitaia. Today we are a team of around 850 people in 27 local offices. We place premiums in excess of $800 million on behalf of over 100,000 customers. In...


  • Auckland City, New Zealand AIG Full time

    #LI-JC1 Join us as a Financial Lines and Casualty Underwriter to take your underwriting career to the next level with a global market leader. AIG New Zealand is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General...


  • Auckland City, New Zealand Chubb INA Holdings Inc. Full time

    Chubb is the world’s largest publicly traded property and casualty insurance company, with over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations...


  • Auckland, Auckland, New Zealand Marsh & Mclennan Companies Full time

    Overview">Certus Insurance is seeking a highly motivated and experienced Personal Lines Insurance Broker to join our dynamic general insurance broking team.">Job Summary">The successful candidate will be responsible for developing and maintaining strong relationships with clients, identifying new business opportunities, and preparing insurance...


  • Auckland City, New Zealand Affordable Concrete Pumps Limited Full time

    Immediate start is available due to the construction industry boom we are expanding. We are looking for 2 x experienced or want-to-be-trained concrete line pump operators to run a concrete line pump. We are a small company operating from South Auckland. Work hours are from 30 hours per week. If experienced pay rate can be negotiable. Full training will be...


  • Auckland, New Zealand Edgewell Personal Care Brands Full time

    Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to...