Senior Service Advisor
4 weeks ago
North Western Toyota New Lynn is looking a Senior service Advisor You will play an important part in the customer journey
As the face of the Aftersales team you will be welcoming customers, assisting with different departments and carrying out our Toyota Customer First process.
Key tasks / Requirements
Assist the manager in overseeing day-to-day operations
Proactively review the upcoming work schedule to identify roadblocks to the customer journey e.g., parts not ordered, incorrect service loaded, requires special diagnosis. This is known as the n3 process.
Review the Loan car booking system to ensure availability
Invoice, cost and file all job cards daily and ensure that, if there are open job cards, they are released before month end.
Ensure that any Warranty or Toyota Care claims are costed as per above in adherence with TNZ policies and procedures, including mark-up and sublet pricing parameters.
Complete the Service Concierge, walk around, check-in & collection process according to Toyotas Customer First service procedure
Communication with Workshop Controller to prioritise waiting customer, repeat repair and carry over jobs by clearly identifying these as such on R/Os
**Personal Attributes**
Proven ability to manage, lead and develop teams
Proactive approach to problem solving
Self-starter with initiative and an engaging personality
Thrives on autonomy, organised & professional
Customer relations skills in person and over the telephone with the ability to assist and pass this knowledge to all the team.
**Skills & Experience**:
Completion of Concierge, Junior Service Advisor & Service Advisor Training (e.g., Udemy, Jemini, CSC, Customer Handling Training, TNZ Courses etc)
Experience as a Service Advisor
Proficient with Microsoft Office and inhouse technology solutions
Prioritization & time management skills
Excellent written and oral communication skills
-
Senior HR Advisor, Hospital
2 weeks ago
New Zealand Health New Zealand - Te Whatu Ora Full timeJoin Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive, and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it **Te whiwhinga mahi | The...
-
Senior Advisor Research
3 days ago
New Zealand Department of Corrections Full time**About the Job**: **Senior Adviser Research - Psychology** - Salary range: $91,953 - $129,816 - National Office team with an ability to work remotely The Department of Corrections is committed to the provision of high-quality psychological approaches to the management of offending behaviour and is recognised as an international leader in this...
-
Senior Advisor Research
3 days ago
New Zealand New Zealand Government Full timeSenior Adviser Research - Psychology - Salary range: $91,953 - $129,816 - National Office team with an ability to work remotely The Department of Corrections is committed to the provision of high-quality psychological approaches to the management of offending behaviour and is recognised as an international leader in this field. About the role | Mō te...
-
Senior Legal Advisor Kaitohutohu Ture Matua
4 weeks ago
New Zealand Health and Disability Commissioner Full time**Senior Legal Advisor | Kaitohutohu Ture Matua**: - Full time role - Auckland or Wellington based - Fun, friendly and supportive team and environment **Ko wai tātou | Who we are** The Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the fair and efficient resolution of...
-
Senior Recruitment Advisor
4 weeks ago
New Zealand Alpha Personnel Recruitment Ltd Full timeAlpha Recruitment is seeking a driven and experienced Senior Recruitment Advisor who is a strong relationship builder. This position is located in Wellington central with a prestigious public sector organisation. You will be working with great people who love what they do. You will need to be able to demonstrate that you have: - At least one years...
-
Senior Recruitment Advisor
15 hours ago
New Zealand Alpha Personnel Recruitment Ltd Full timeAlpha Recruitment is seeking a driven and experienced Senior Recruitment Advisor who is a strong relationship builder. This position is located in Wellington central with a prestigious public sector organisation. You will be working with great people who love what they do. You will need to be able to demonstrate that you have: - At least one years...
-
Senior Advisor
7 days ago
New Zealand Te Whatu Ora - Health New Zealand Full time**On offer is the opportunity to make a positive impact in an organisation that makes a difference to people's lives**: - **Contribute to transforming the future of health in this Senior Advisor role** Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and...
-
Senior Health and Safety Advisor
4 weeks ago
New Zealand Alpha Personnel Recruitment Ltd Full timeAlpha Recruitment is seeking a driven and experienced Senior Health and Safety Advisor. Located in central Wellington this position has no direct reports. You will be working with great people who love what they do, work in a fast paced environment and are not afraid to go above and beyond to get the job done. **You will need to be able to demonstrate...
-
Policy Advisor/senior Policy Advisor
5 days ago
New Zealand New Zealand Government Full timeMBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders. Discover a career with purpose at MBIE - Work on some of the most exciting opportunities and challenges for Aotearoa’s future that sit at the crossroads of economic, environmental and social policy - Shape policy on how...
-
Senior Advisor
1 week ago
New Zealand H2R Consulting Full time**Location**: All New Zealand Type: Permanent / Full Time Reference: 639148 Are you a Senior Advisor with a strong Investment planning background? Due to increased business growth, we are seeking an experienced Investment Advisor to work within a large scale health sector planning business to provide a high level of business case planning and specialist...
-
Senior Policy Advisor
4 weeks ago
New Zealand Accident Compensation Corporation Full timeWe want all people in New Zealand to receive the support they need to avoid injury and manage their own wellbeing We think the ability to make a real difference to the lives of all New Zealanders is a great reason to come to work each day! The Senior Policy Advisor role in the Scheme Policy team provides you with an opportunity to deliver meaningful...
-
Senior Policy Advisor
15 hours ago
New Zealand Accident Compensation Corporation Full timeWe want all people in New Zealand to receive the support they need to avoid injury and manage their own wellbeing We think the ability to make a real difference to the lives of all New Zealanders is a great reason to come to work each day! The Senior Policy Advisor role in the Scheme Policy team provides you with an opportunity to deliver meaningful...
-
Senior Communications
2 weeks ago
New Zealand Asset Recruitment Full time**Senior Communications & Engagement Advisor**: **Immediate start** **Contract role possibility it could lead to a permanent position** Our client is looking for a Senior Communications & Engagement Advisor to join their team with an immediate start to help cover a project they are working on. This role provides operational support to the team leader and...
-
Service Advisor
7 days ago
New Zealand Muster Recruit Full time**Service Advisor** If you are an **experienced Service Advisor**, looking to belong at an employer that looks after culture, **staff wellbeing** just as much as profit, this opportunity should not be missed. **Benefits** - Well-known brands - Market-leading salary - Close-knit teams - Company vehicle - Great bonus structure **On a day-to-day basis, you...
-
Service Advisor
7 days ago
New Zealand Muster Recruit Full time**Automotive Service Advisor** We have an exciting opportunity for **Service Advisor** in **West Auckland** If you are an individual with dealership experience in either parts or warranty, looking to join the service team, our client has the leadership capacity to support and mentor for the role. **Benefits** - Well-known Brands - Market-leading Salary -...
-
Service Advisor
4 weeks ago
New Zealand Muster Recruit Full time**Automotive Service Advisor** We have an exciting opportunity for an** Automotive** **Service Advisor** in **_Greenlane._** If you are looking at a change in your career, now is the time to get the ball rolling, reach out for a confidential chat today before this great role is snapped up. **Benefits** - Excellent Brands - Market-leading Salary -...
-
Service Advisor
2 weeks ago
New Zealand Muster Recruit Full time**Automotive Service Advisor** If you are an **experienced Service Advisor**, looking to belong to an employer that looks after culture, **staff wellbeing** just as much as profit, this opportunity should not be missed. **Benefits** - Well-known Brands - Market-leading Salary - Close-Knit teams - Company vehicle - Great bonus structure **On a day-to-day...
-
Senior Advisor Personnel Security
4 weeks ago
New Zealand Department of Internal Affairs NZ Full time**Type**: Permanent **Hours**: Full time **Location**: Wellington **Business **Group**: Workplace Services | He Ringa Manaaki **Branch**: Organisational Capability and Services | He Pou Aronui **Salary**: $82,023 to $110,160 The Workplace Services Group | _He Ringa Manaaki _is dedicated to supporting the rest of the Department of Internal Affairs | _Te Tari...
-
Senior Advisor Personnel Security
15 hours ago
New Zealand Department of Internal Affairs NZ Full time**Type**: Permanent **Hours**: Full time **Location**: Wellington **Business **Group**: Workplace Services | He Ringa Manaaki **Branch**: Organisational Capability and Services | He Pou Aronui **Salary**: $82,023 to $110,160 The Workplace Services Group | _He Ringa Manaaki _is dedicated to supporting the rest of the Department of Internal Affairs | _Te Tari...
-
New Zealand New Zealand Government Full time* Senior Advisor Position is Permanent * Advisor Position is Fixed Term finishes 01/04/2026Mo tenei turanga mahi | About this roleThis team is responsible for ETS regulatory policy work to support the efficient and effective operation of the NZ ETS, including ensuring that legislative requirements are met. This includes: * Providing advice on regulatory...