Service Desk Team Member
2 days ago
Company Description
The Warehouse is the brand that began it all. Founded in 1982 by Sir Stephen Tindall, the first ‘red shed’ challenged established retailers and proved popular with customers as a result of its simple style, and wide range of products at bargain prices. The Warehouse has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.
**Job Description**:
Joining our great service team, you will be a team player who works well individually and within the team. With proven communication skills, attention to detail, you enjoy providing the best customer experience.
In this role, you will be based at our customer service desk. This role entails assisting our customers with their inquiries, processing returns, exchanges, refunds and transfers. You will also support Loss Prevention with security assistance and help support and supervise the Checkout area as required.
By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our positive, friendly, helpful Team Members help keep our customers shopping with us.
**This is a permanent part time position working the following**:
- Monday 7.30am-5.00pm
- Sunday 7.30am-5.00pm
**Qualifications**:
Ideally you will have:
- Experience in retail, hospitality or a customer facing role
- Excellent communication skills
- Experience with POS systems
- A positive, can-do attitude
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods of time
Additional Information
There are many benefits that come with working for the largest retailer in New Zealand, including lots of career and development opportunities. Who knows where you could end up so don't let this opportunity pass you by
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