Systems & Support Manager

7 days ago


Auckland City, New Zealand Parker Bridge Full time

**Why you would like it**:

- Play a part in assisting a Kiwi business
- Switch-on team and great culture
- Auckland City, off-street parking
- Immediate start available

**Company profile**:
Be a part of the New Zealand’s commercial property success story. This Kiwi owned business has been in operation for last 30+ years providing unparalleled potential and recognising true value for the local business owners.

**The Role**:

- You will be responsible for providing support and training for the key business systems (Property Suite) to encourage adoption and compliance across the business.
- Reporting to the managing director you will also work closely with external vendors, marketing and sales teams, ensuring a consistently high quality of service to the national business partners and brokers.
- Excellent opportunity to Project Manage multiple ongoing and upcoming projects.

**To be successful, you have**:

- You will have the ability to be a super user and administrator for all the core systems (Property Suite, Outlook and Microsoft Office)
- Work with the IT & website provider to identify, improve and optimize the Infrastructure.
- Maintain key business Policies (i.e. Company Policies, IT Policy)
- Update and maintain training and sales training documentation.
- Excellent communication and presentation skills to deal with internal and external customers.
- Other miscellaneous tasks would include supporting and coordinating with the leadership team with recruitment planning, selection and induction of new brokers as needed.

**Skills Required**:

- 2-5 years of experience in a technical support role
- Experience of providing business support, managing customer relationships (internal) and expectations
- Experience using a CRM or an equivalent sales pipeline/customer management system
- Product and industry knowledge relevant to the upcoming technology
- Intermediate/Advanced knowledge with the Microsoft suite of products (preferred but not essential)

**What next?**
- Feel free to call Mike Nimje on 022 364 5005 for a confidential chat. You will have rights to work in New Zealand._



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