![JUCY](https://media.trabajo.org/img/noimg.jpg)
Team Leader Contact Centre
2 weeks ago
We've got cars, campervans and motorhomes across New Zealand and Australia and we are on the lookout for one seriously talented individual.
Are you passionate about helping people? Are you able to think on your feet and solve problems?
If you are proactive with great attention to detail and want to ensure customers have a fantastic experience and you are looking for the next step in your career, JUCY has the job for you
We are looking for an enthusiastic Team Leader to join our team at JUCY Headquarters, to lead, coach and mentor a team of consultants who specialise in helping our customers. This role involves overseeing the operational management and increasing efficiencies across the team and wider business.
To be an effective Team Leader, you must be solutions-focused with a sense of adventure, patience and fantastic problem-solving skills. No two days will be the same for you, but with a positive, can-do attitude and a strong customer focus you will have the keys to success.
**What you need to have**:
- 3+ years experience in a contact centre
- Prior experience in a Team Leader position
- Good geographical knowledge of NZ and AU
- Basic knowledge of Motor Vehicles
- Strong commercial awareness and business acumen
- Excellent written and verbal communication skills
- A clean Drivers license
- Applicants must have the right to work in New Zealand
**At JUCY we offer the following**:
- A full-time opportunity
- A competitive hourly rate
- A vibrant and fun working environment
- Opportunity to take your career further in the Tourism industry
- Amazing company culture, working with people from all over the world
- Great JUCY perks, such as 5 days of free campervan hire T & C's apply
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