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Tours & Events Coordinator

1 month ago

Mount Maunganui, New Zealand Zespri Full time

**Kō wai mātou? Who are we?**:
Zespri is more than simply the world's single-largest marketer of kiwifruit. We like to think of ourselves as fruit on a mission and as rebels with a cause: to help people, communities and the environment around the world thrive through the goodness of kiwifruit. We are proudly the world's largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. We work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which we supply through our distribution partners to wholesale and retail customers. We are one of New Zealand's best-known international brands, dedicated to creating sustainable long-term value for growers.

**He aha te mahi? What's the role?**:
The Tours and Events function is a critical part of Zespri’s commitment to help inform and engage with our key stakeholders, including growers, customers, government representatives and our community. We are on the hunt for an experienced Tour & Events Coordinator who can hit the ground running and join our fun and hardworking Tours & Events team in this full-time role.

Responsibilities include:
1. Zespri Customer Tours
- Partner closely with the Tours & Events Manager and Market Managers to plan, deliver and review the customer tour programme, ensuring tours align with Zespri’s strategic plan and company values
- Create detailed and accurate tour itineraries that outline all aspects of the tour arrangements
- Prepare detailed tour budgets based on the requested tour objectives, monitor tour costs and reconcile budgets post tour providing accurate reports
- Ensure tours visiting the Zespri office are well organised and tour groups needs are met
- Support internal departments to plan and deliver tour requests for their key stakeholders

2. Zespri Industry Events (In-person, hybrid and virtual)
- Responsible for the planning, delivery and review of all arrangements for their allocated events which includes:

- Working closely with key stakeholders to ensure event objectives are met and events delivered to an exceptional standard
- Preparing detailed run-sheets, budgets, communication plans, health and safety plans, and sustainable event plans as appropriate for allocated events
- Supporting the Tours and Events Manager and the wider team to deliver keystone events in Zespri’s calendar such as the Annual Meeting, Chairman’s Dinner, Momentum Kiwifruit Industry Conference and Mystery Creek Field-days
- Plan and deliver Zespri’s participation in community, promotional and sponsorship events and activities but also Zespri staff events
- Build close working relationships with industry stake holders and suppliers, and with the wider Global Public Affairs, Communications and Tours and Events team.

3. Tours and Events Projects & Administration
- General Administration duties and project work including:

- Coding invoices, managing calendars, updating team SharePoint sites and documents
- Managing resources and merchandise and responding to business requests in this area
- Planning and delivering projects to enhance the Tours & Events team processes and procedures as allocated by the team manager (i.e. Health and Safety processes, Sustainability Standards, Software integration).
- Supporting the Global Public Affairs & Communications team to develop company presentations and respond to requests for information
- Providing backup support for the Global Public Affairs & Communications team with internal and external publications and events
- NZ based travel and out of hours work will be required at times depending on the needs of the tours or events being delivered.

**Ko wai koe? Who are you?**:

- A Tourism and Travel Management tertiary qualification or relevant experience
- Event Management tertiary qualification or relevant experience
- Hold a full clean drivers license
- Strong relationship building and people management skills
- Effective time management skills
- Strong MS suite skills including Word, Excel, Outlook, Powerpoint, Teams and Office 365
- An good understanding of IT and Audio Visual requirements for virtual tours and events
- Initiative and the ability to adapt as a situation requires
- Understanding of TourWriter and EventsAir software packages
- A good level of fitness and strength due to the nature of the role
- A positive attitude and commitment to delivering outstanding results for Zespri and the industry
- Knowledge of the Kiwifruit industry (desired but not essential)

**He aha e tika ai a Zespri? Why Zespri?**:
Our people are what makes our culture so irresistible and uniquely Zespri. We are a passionate and mighty team of 850+ employees in 23 different locations globally. Working at Zespri is an opportunity to join a fast-paced, culture-driven environment unlike any other. We want people who share our values of being personally connected, results-driven, and committed to guardianship. Join us in shaping our