Patient Information Officer
3 weeks ago
**_Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District_**
Location: Capital, Coast and Hutt Valley District
Service: Clinical Records, Non-Clinical Support and Delivery
Contract: Permanent, full-time
**Salary**: $74,090 to $81,864
**Kōrero mō te tūranga - About the role**
This is a specialist role responding to requests for patient information from a wide range of customers including patients, families, government and non-government agencies. This is a very process driven role with specific deliverables and outcomes, in an at times complex and challenging environment. Because of this you will need to have a high level of attention to detail, empathy and time management.
Knowledge of the Privacy Act 2020 and Official Information Act 1982 would be of significant advantage.
**Mō tō mātou rōpū - About our team**
Our Patient Information Officers are a small team of highly skilled, competent and organised professionals who place high value on collaboration and team work. They are supported by, and work closely with, the wider Clinical Records Team and as such provide support as required. Our goals are only achieved by working together, and we place great value on the supportive and collaborative work environment we have been able to create.
**Moū - About you**
You will be able to demonstrate the following skills:
- High level of English comprehension with excellent written and verbal communication skills
- Experience working in a complex, fast-paced environment
- Knowledge of applicable legislation e.g. Official Information Act 1982 and Privacy Act 2020 with previous practical experience an advantage
- Excellent time management skills
- Intermediate Microsoft Office skills, particularly excel, highly desirable
- Attention to detail
- Flexible - able to work as part of a team or alone if required
**E pā ana ki a tatou - About us**
Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
To find out more about us click on the following links:
Capital and Coast
Hutt Valley
Mental Health, Addiction and Intellectual Disability Service
**Me pēhea te tuku tono - How to apply**
**_ Ma tini, ma mano, ka rapa te whai_**
**_ By joining together we will succeed_
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