Patient Transfer Officer

7 months ago

Wellington City, New Zealand Wellington Free Ambulance Full time

**Introduction**:
Critical support role responsible for non-emergency transport, hospital transfers, and specialised patient transfers in the Greater Wellington region.

**Description**:
We are currently looking for full time and part time Patient Transfer Officers (PTO’s) to be based in the greater Wellington region. Patient Transfer Officers are responsible for providing non-emergency transport, hospital transfers, outpatient appointments and specialised patient transfers across the Wellington Free Ambulance region.

As Patient Transfer Officer you will be working on a variety of permanent shifts allowing the service to cover 7 days a week from 0600-2300. There are both full and part time positions available.

**The main duties of the role are**:
Providing the highest possible standard of patient care and transportation for non-emergency transport, hospital transfers, outpatient appointments and specialised patient transfers
Providing excellent customer service
Accurately completing documentation
Ensuring the patient transfer vehicles are fully equipped and ready to use and maintaining appropriate administration

What we can offer

It goes without saying you will get fulfilment from your work and a sense of pride knowing that you are working for a not-for-profit that is an iconic part of the Wellington region and you will be working directly with the community. We also offer:

- Staff benefits including Employee Assistance Programme, annual flu vaccinations, discounted health insurance, and access to Boost Employee Benefits
- Full on-the-job training and fantastic career progression opportunities
- Great discounts at several supportive businesses across our region

Why join Wellington Free Ambulance

We are the one and only paramedic service for Wellington and Wairarapa, and the only ones in the country who are free.

We are proud of the place we hold in our community, and the high-quality, leading-edge patient care that our people deliver every day. As well as providing our patient transfer service we also provide emergency paramedic care, we have paramedics who are part of the Life Flight crew and rescue squad, plus we operate the 111 clinical communications centre for our region. We respond on average to around 57,000 emergency incidents per year.

We consider ourselves to be the best little ambulance service in the world, with an awesome team around 435 staff and over 90 volunteers. Being this size means when you join you do become part of our family and you really do make a huge impact for our community

Wellington Free Ambulance is committed to being an equal opportunity employer with a focus on ensuring equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.

**Skills and Experiences**:
**The successful applicant will**:
**Hold a valid First Aid Certificate (NZQA Unit Standards**: 6402, 6401, 6400)
Hold a current full clean drivers’ licence (for over 2 years) with defensive driving course (within last 2 years).
Be flexible and adaptable with work routine
Have excellent communication skills and customer focus
The ability to work with and relate to people from diverse backgrounds and cultures
A Clean criminal record
Be physically strong and fit, as role includes manual handling

Applications close 5pm on 25 April.

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