Senior Systems Engineer

6 months ago


Auckland City, New Zealand TOWER Insurance Full time

**Why you'll love working with Tower**

We put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a unique Kiwi and Pacific insurer operating for over 150 years, with roots all the way back to Dunedin, we encourage our people to bring their authentic selves to work. We celebrate all ages, genders, sexual orientations, races, religions, and anything else that helps to make our people special. We are proud holders of the Rainbow Tick which is an important symbol for us.

**What will you be doing?**

As a valued member of our team, you'll report directly to the Modern Workplace and Infrastructure Manager. This role is all about supporting our digital first approach, creating awareness, and a simple, secure digital experience for our people. You will have the opportunity to shape the workplace experience for Tower employees and drive the adoption of M365 capability, plus drive our journey to a Cloud-first technology company.

Your diverse range of duties will cover multiple essential domains areas:

- ** SharePoint Online**: You will be a key SharePoint Online resource shaping digital landscapes and fostering collaboration. This includes configuring, crafting, and nurturing SharePoint sites. As a steward of our digital ecosystem, you'll empower colleagues to wield their digital tools effectively and ensure seamless collaboration across our organisation.
- ** On-Premise and Server Infrastructure**: You will be responsible for both VMWare and Windows Server administration, Handling tasks within the Windows/VMWare environment and ensuring our digital infrastructure runs seamlessly.
- ** Escalation Point for Level 1 and 2**: When the digital winds get stormy, be the beacon for our frontline support. Troubleshoot, diagnose, and guide colleagues through technical challenges.
- ** Microsoft 365 / Modern Workplace**: While not a primary focus of this role, you will have the opportunity to grow your skills in this space, along with empowering our workforce with cutting-edge tools and seamless collaboration spaces.

**What you'll need**

To thrive in this role, you'll bring a wealth of proven experience and a passion for innovation.
- ** Seasoned IT Expertise**: Your battle-tested skills are ready to make an impact as you've spent several years honing your craft in an Intermediate/Senior Engineer role.
- ** SharePoint Savvy**: While an intermediate understanding of SharePoint Online is all we ask, your curiosity and willingness to learn will set you apart.
- ** Microsoft 365 and Azure Enthusiasm**: If you've danced with these platforms, even better Your experience here is a bonus.
- ** Technical Mastery**: Your knowledge spans across technologies such as Windows Server, VMware ESX, Citrix NetScaler
- ** After-Hours Heroics**:When duty calls, you'll answer. On-call work ensures our systems never rest and our people can always deliver excellent service to our customers
- ** Dynamic Collaboration**: You'll work closely with diverse business departments, ensuring our customer service levels remain top-notch. Teamwork is our secret sauce.
- ** Cultural Fit Matters**:Our team thrives on diversity and collaboration. Bring your can-do attitude, and let's shape our strategic initiatives together.

**What we'll bring to the table**

In addition to a competitive salary, we offer a range of benefits to celebrate and look after our Tower people.

**Highlights include**:

- Our people come first as we offer 16 weeks paid leave for the primary carer and four weeks paid leave for partners, for our Tower whānau in New Zealand and the Pacific
- A paid day off on your birthday, as well as two extra annual leave days every year and the option to buy an additional eight days of leave. So up to six weeks off
- Wellness leave instead of sick leave so you can proactively look after your health and wellbeing before you get sick
- Career growth - we promote internal capability; we have programmes that recognise star performers.
- Flexible workplace opportunities at our beautiful new Fanshawe St office
- Discounts on Tower insurance products of up to 50%
- Free Life Insurance of up to four times your annual base salary
- Paid parental leave top up for 12 weeks.
- Retail deals and discounts



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