Customer Service Officer
5 days ago
He aha te mahi? - What is the role?
The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we actually fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you'll be bringing your customer centric approach to improve customer experience.
Day-to-day, your tasks might include responding to customers, coming up with solutions, and calculating options when communicating a plan.
E hiahia ana koe ki te mahi tahi? - Want to work together?
We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome
**Ideally, you will possess the following skills**:
- Great communications skills, both verbal and written
- Curiosity and problem solving
- Resilience
- Digital savviness (we'll teach you the ins and outs of our unique tools)
- Comfortable with numbers
- Customer centric mindset
He aha ngā painga Mōu? - What's in it for you?
We offer a supportive team environment and great opportunities to grow and learn, both within the Customer Service Officer role or if you want to spread your wings into other areas of the business. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products.
Your hours of work will be up to 7 hours 35 minutes per day (75 hours 50 minutes per fortnight), to be worked between 7.25am and 8.30pm Monday to Friday, and between 8am and 5pm on Saturdays. We have a rotating roster which operates five weeks in advance.
-
Customer Service Officer
7 days ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR. He aha te mahi? - What is the role? The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect...
-
Customer Services Representative, Sector Operations
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeCustomer Service Representative, Sector Operations - Contribute to transforming the future of health in this Customer Service Representativerole role - Be a key point of contact for our communities - Support a wide range of health services - Permanent & fixed term positions Join Te Whatu Ora at a key time of change where you will meaningfully contribute to...
-
Customer Service Representative
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand Ekantik Services Limited Full time**Duties Include**: - Ensuring customers receive prompt and quality service - Communicate with customers, supervisors, colleagues in a positive and professional manner. - Perform cashier duties accurately to ensure cash drawers balance, performing basic addition and subtraction functions and counting back change. - Address all customer complaints in a...
-
Customer Services Representative, Sector Operations
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand Te Whatu Ora - Health New Zealand Full timeCustomer Service Representative, Sector Operations Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be...
-
Customer Services Representative
5 days ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeMake a difference to the future of health in Aotearoa - Be a key point of contact for our communities - Support a wide range of health services Ko wai mātou | Our Organisation It's not very often something happens that's big; like, really big. Big to the point that it will touch the lives of every single person in the motu. That's what we're talking about...
-
Customer Service Team Member
3 months ago
Manawatu District, Manawatu-Wanganui, New Zealand Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Administration Officer
1 week ago
Manawatu District, Manawatu-Wanganui, New Zealand Department of Corrections Full time**About the Job**: - Permanent, part-time vacancy - Working 20 hours a week - Located in Palmerston North **Do you have the motivation, skills, flexibility and professionalism to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections?** This could be just the opportunity you are looking for! We are currently looking for a...
-
Administration Officer
1 week ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timePermanent, part-time vacancy - Working 20 hours a week - Located in Palmerston North Do you have the motivation, skills, flexibility and professionalism to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections? This could be just the opportunity you are looking for! We are currently looking for a part-time, permanent...
-
Court Registry Support Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Ministry of Justice Full time**Court Registry Support Officer** **Fixed Term positoin for 12 months, Whanganui** **Te Haeata/The Opportunity** As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. Your day will involve engaging with our participants, including Lawyers, Judges,...
-
Court Registry Support Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeFixed Term positoin for 12 months, Whanganui Te Haeata/The Opportunity As a Court Registry Support Officer, you will support the Court's day-to-day operations by supporting the administration function and providing customer service. Your day will involve engaging with our participants, including Lawyers, Judges, and the public - whether over the phone or...
-
Customer Services Representative
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand Te Whatu Ora - Health New Zealand Full timeContribute to transforming the future of health in this **Customer Service Representative** role - Permanent full-time role, based in Manawatū-Whanganui - Flexible working, to balance your workplace and lifestyle Join Health NZ - Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable,...
-
Administration Officer
3 days ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeDo you have the enthusiasm, dedication, and the skills to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections? This could be just the opportunity you are looking for! We are currently looking for a full-time, permanent Administration Officer, to join our team in Manawatu. Mō te tūnga | About the role This is an...
-
Customer Service Representative
3 days ago
Manawatu, New Zealand Toyota New Zealand Limited Full timeWe have an exciting opportunity available to join our Customer Dialogue Centre as a Customer Service Representative.This is a permanent full-time opportunity, based on-site in the office, Monday – Friday at our Head Office in Palmerston North.Hours of work will fall between 8am – 5:30pm.This case management contact centre position will see you...
-
Court Registry Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Ministry of Justice Full time**Court Registry Officer, Palmerston North** **Customer Service Extraordinaire** *** **Te Haeata/The Opportunity** As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police...
-
Administration Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeMā te whititahi, ka whakatutuki ai ngā pūmanawa ā tāngata - Weaving the realisation of potential together Do you have the enthusiasm, dedication and the skills to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections? This could be just the opportunity you are looking for! We are searching for an experienced...
-
Court Registry Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Ministry of Justice Full time**Court registry Officer** - Palmerston North - Permanent/Part Time (2.5 days per week)_ **Te whiwhinga mahi/The Opportunity** Work in a team where you'll support the day-to-day operations of the court by managing cases and working with different customers. - Work with a range of stakeholders who interact with the court - Deliver a service with high...
-
Court Registry Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeCourt Registry Officer - Levin (Permanent/Full Time) Work in a team where you'll support the day-to-day operations of the court by managing cases and working with different customers. - Work with a range of stakeholders who interact with the court - Deliver a service with high accuracy and professionalism - Exercise Deputy Registrar powers Te whiwhinga...
-
Court Registry Officer
7 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Ministry of Justice Full time**Court Registry Officer - Levin (Permanent/Full Time)** Work in a team where you'll support the day-to-day operations of the court by managing cases and working with different customers. - Work with a range of stakeholders who interact with the court - Deliver a service with high accuracy and professionalism - Exercise Deputy Registrar powers **Te...
-
Customer Services Officer
7 months ago
Wanganui, New Zealand Wanganui District Council Full time**Customer Services Officer** **About the Role** A permanent full-time opportunity within our Customer Experience group, initially working with the Recycling team responding to customer queries about the new recycling service, then moving into our Contact Centre team. You will assist with maximising the customer experience by providing accurate...
-
Court Security Officer
3 months ago
Manawatu District, Manawatu-Wanganui, New Zealand New Zealand Government Full timeCourt Security Officer, Whanganui high/district court Te Haeata/The Opportunity As Court Security Officers, we take pride in serving our community by providing a safe and secure environment for people to gain access to the justice system. We interact, assist, and build relationships with diverse groups of people every day, ensuring our courts operate without...