Enterprise Account Manager

2 months ago

Auckland City, New Zealand OSF Commerce Full time

Department
Sales

Location
Auckland, New Zealand

Posted
November 06, 2024

Join OSF Digital, a globally recognised digital transformation specialist, and be part of our driven and innovative team. As a trusted Salesforce partner for over a decade, we are experts in B2B, B2C, and multi-cloud solutions. We have recently celebrated our 20th anniversary and have been steadily expanding our global presence. We are proud of our many accomplishments, including recognition in the Fast Company list of best workplaces for innovators, and in the Salesforce 2023 Partner Innovation Awards for our outstanding Multi-Cloud Digital Transformation expertise.

At OSF Digital, you will collaborate with exceptional individuals who are dedicated to delivering top-quality outcomes for renowned brands worldwide. Our diverse yet tightly-knit team of over 2500 high-performing professionals operates across 50+ global offices. We foster a strong sense of teamwork, building long-term relationships with our customers.

**Requirements**:
Reporting to the AVP - Sales (ANZ) the Account Manager is responsible for maintaining and expanding relationships with strategically important large customers. Assigned to several named customers, the Account manager is responsible for achieving Sales Quota and assigned strategic account objectives.

The Account Manager within OSF Digital is responsible for maintainin:

- Establish productive, professional relationships with key personnel in assigned customer accounts.
- Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.
- Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
- Assess, clarify, and validate customer needs on an ongoing basis.
- Lead solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel.
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

**About You**:

- Proven account management or other relevant experience in the IT/digital sector.
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C- level.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple projects at a time while paying strict attention to detail.

**Benefits**:
As a Salesforce Platinum Partner, we offer cutting-edge projects with a global impact. Gain expertise in diverse cloud platforms, including AI, and make a significant difference to clients. OSF Digital ANZ is proud to be a Great Place to Work-Certified company. Enjoy a flexible work environment with remote options, flexible hours, and a positive, supportive company culture. We prioritize work-life balance and well-being initiatives.

Your professional growth and recognition matter to us. Access training, certifications, and career advancement opportunities in our diverse and inclusive workplace. Be valued through bonuses, awards, and recognition for your contributions.

Join OSF Digital and unlock your potential. Be part of a highly talented team that is shaping the future of digital transformation.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business. Explore our opportunities and join us on an amazing journey

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