Delivery Manager

3 months ago

Hamilton, New Zealand Gallagher Group Full time

**About Gallagher**

Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Our technology can be found in more than 160 countries - protecting what matters most for government sites to global HQs, wildlife parks to dairy farms, palaces to prisons, and so much more.

Born in 1938, we’re a privately-owned tech company and headquartered in Hamilton. We have over 1,300 people throughout the world, protecting our customers with products which are made right here in New Zealand.

**The Opportunity**

We are seeking a proactive Delivery Manager with outstanding leadership and communication skills to oversee and coordinate the delivery of our projects. This role is crucial in ensuring that our projects are delivered on time, within scope, and to the highest quality standards. Reporting directly to the Head of Operations, you will need to be a proactive thinker capable of building relationships, driving change and delivering excellence within the organisation.

Key Responsibilities
- Lead and manage the delivery of multiple projects, ensuring they meet the agreed scope, timeline, and budget.
- Collaborate with cross-functional teams and stakeholders to drive continuous improvements and implement best practices.
- Monitor project progress, identify risks, and address issues to ensure timely and successful delivery.
- Develop and maintain strong relationships with key stakeholders, managing expectations and providing regular updates on project status.
- Implement and refine processes to enhance efficiency and effectiveness in project delivery.

**The Fit**

You will thrive in this role if you are a detail-oriented, strategic thinker with a knack for balancing multiple priorities in a fast-paced environment. Your exceptional communication skills will enable you to engage with diverse teams and stakeholders, fostering collaboration and driving results. Your experience in managing software delivery and understanding of business processes will be instrumental in ensuring successful project outcomes for our organisation.

Key Skills and Experience
- 5+ years previous experience in an operational or management role within an IT or Project focused organization.
- Bachelor’s degree in Business Management, Computer Science or other relevant degree.
- Previous experience coordinating or managing a team.
- ITIL 4 Foundations Certification.
- Ability to strengthen partnerships and relationships with key stakeholders through maintaining a high degree of trust and integrity.
- Exceptional time management skills and the ability to juggle competing priorities
- Exceptional written and verbal communication skills.
- Exceptional time management and organizational skills.
- Experience and ability to work in a fast-paced environment.
- Proactive approach to work, including the ability to anticipate opportunities and challenges and develop next steps.
- Welcomes feedback from others and demonstrates the capacity for growth.
- Proficiency in Microsoft Office Suite.
- Proficiency in task and project planning software such as Jira, Microsoft Planner and Project, and Azure Dev Ops.

**Why Gallagher?**

At Gallagher, we foster a supportive and family-friendly work environment where collaboration, innovation, and continuous improvement are at the forefront. We value work-life balance and prioritise the well-being of our employees.

We also offer:

- Competitive salary and annual bonus
- A modern environment, free parking, subsidised on-site café and great eateries nearby
- Life & Disability Insurance
- Boost App membership; Gallagher staff discounts at a variety of NZ stores
- Plenty of fun along the way

Make a significant impact in Gallagher’s IS team and contribute to the success of our global business. We invite you to

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