Account Manager

7 days ago

Hamilton, New Zealand Ecolab Full time

**About the role**:
In your new role as Account Manager, you will work in a technical sales, service, and consultancy capacity, responsible for providing Ecolab's cleaning and sanitising solutions to existing and new customers within the dairy, brewing, beverage, protein and food processing industries. This position offers variety, scope and development potential while working alongside well-known and trusted brands. Critical to the role will be your energy and ability to engage stakeholders, and look for opportunities to drive growth for Ecolab’s products, through high quality service.

**Key responsibilities will include**:

- Delivering service excellence to our customers.
- Improving efficiencies for customers through Ecolab value-add programs
- Carrying out simple product (chemical) testing, equipment checks and repairs in the field.
- Conducting customer training sessions to ensure our products and equipment are being used effectively, efficiently, and safely
- Liaising with customers and internal departments to arrange pricing and invoicing, delivery, special instructions, and any other issues to facilitate sales.
- Growing the territory through sales of the company’s products and services.
- Providing customer service reports as required.

**To be successful in this role you will ideally have**:

- The ability to build strong working relationships at all business levels.
- Good technical reasoning skills.
- A passion for the challenges of problem-solving and being able to work an issue through to resolution, and the ability to think outside the square.
- The ability to understand the technical, and engineering concepts of both our customers’ and Ecolab’s businesses.
- A tertiary qualification in science, food science or relevant food/beverage processing experience such as dairy, meat, poultry, bottling or brewing.
- An ability to identify new opportunities and sell add-on solutions for customers to grow business and achieve win/win outcomes.
- Excellent presentation, communication and relationship management skills.
- A valid driver’s license is a pre-requisite

This role may require some travel including overnight stays.

**About Ecolab**:
Every day, we make the world cleaner, safer and healthier - protecting people and vital resources. Ecolab is the global leader in water, hygiene and services. Around the world, businesses in foodservice, food processing, hospitality, healthcare, industrial, and manufacturing markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

**Life at ECOLAB**:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.

**Some of the benefits you could enjoy**:

- An attractive base salary commensurate with your qualifications and experience
- Monthly commission and bonus scheme
- Company vehicle with full personal use and tools of the trade
- Flexible working arrangements
- Health and Well-being Subsidy of $250 per year
- Attractive staff product discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan
- Paid parental leave

**How to apply**:
**Get social with us**:
**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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