Desktop Support Engineer L2
4 days ago
We are looking for a capable resource who is customer friendly and customer focused and has a passion for desktop support and has experience with Cloud Technologies in Azure and Microsoft 365. This role will provide support onsite to end users desktop computing environment and will work with other second level desktop engineers.
**IT Skills and Experience**
In-depth knowledge of:
- Windows OS (e.g. Windows 10)
- Microsoft Azure
- PC\Laptop hardware
- PC\Laptop peripherals, including printers
- Mobile device
Experience and knowledge of:
- M365 Administration
- Active Directory
- Group Policies
- SCCM/Intune/MDM
- Exchange
- Routers/Switches/Wireless AP.
- Network Cabling
**IT Qualifications**
At least one of the following (Microsoft Certification preferred):
- Microsoft Certified IT Professional (MCITP) certification in the desktop area or above.
- Microsoft Office Specialist (MOS) Certification
- Cisco’s CCNA or above.
**Key Competency - Customer Focus and have previously worked with windows 10 or have been involved in a transition project and have provided Level 2 support.**
Part-time hours: 37.5 hours per week
**Job Types**: Full-time, Part-time, Contract, Permanent
**Job Types**: Fixed term contract, Full-time, Permanent
Contract length: 12 months
**Salary**: $28.00 - $45.00 per hour
Schedule:
- 8 hour shift
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