Account Executive
6 days ago
Would you like the opportunity to join a global growth company and grow your career? Would you like to be part of a focused team with a flexible working option?
Straker Translations is a leading AI powered global translation company blending human and machine intelligence to provide state-of-the-art translation solutions across the globe. We have a talented team of 260+ employees all around the world and are continuing to grow
We are looking for a professional salesperson to join our Japan team. To be successful in this role as part of our Global team - you will need to be a strong communicator who is bi-lingual in Japanese and English. Your verbal and written Japanese will need to be excellent to ensure you can champion our business and build relationships with our executive level clients across Japan and your internal global team. You will be excited by the opportunity to grow the customer base in your market and be ambitious to join the momentum that this team has created.
Our people are at the heart of all we do, and our culture is unconditionally inclusive at the Straker Group. We recruit the most talented individuals to join us on our journey - regardless of their race, sexual orientation, religion, age, gender, disability status. By embracing and respecting our differences and harnessing the uniqueness that we each bring to our role - we have created an incredible global team of Rebels to fight the battle on behalf of our customers.
**Responsibilities include**:
- Lead prospecting for new clients
- Build and maintain relationships with clients through a proactive approach to client engagement
- Identify new opportunities within existing accounts for service enhancements and add-ons
- Work with clients to ensure they are leveraging our service effectively and finding value in our services
- Become an expert in Straker Translations offerings and educate clients on the use and benefits of our entire service offering
- Work closely with Sales, Operations, Finance, and internal Technical teams to ensure an exceptional client experience and take care of any client issues
- Be a client advocate while capturing feedback and reporting requests to appropriate department
- Drive upgrade revenue through increased product adoption and usage
- Use consultative approach with clients to uncover additional opportunities for engagement within client organization
**Requirements**:
- 3+ years of experience in a lead generation role
- Experience working with senior and executive level enterprise accounts
- Proven ability to maintain highly valuable and outcome-based relationships with a diverse customer account base
- Excellent written and verbal communication skills in Japanese
- Confident, high energy, self-motivated and a true team player
- Excellent multitasking and time management skills
- The ability to plan and strategize in collaboration with clients
- A persuasive and confident approach to sales/client management
- Well-organized, with a high attention to detail and ability to prioritize
- Industry experience is preferred but not required
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