Pouhāpai - Whānau Engagement and Experience

6 months ago

New Plymouth, New Zealand Te Whatu Ora – Health New Zealand Taranak Full time

**Pouhāpai - Whānau Engagement and Experience Specialist**

**Vacancy No**:TAR05436**

**Nau mai, haere mai ki Te Whatu Ora Taranaki**

**Taranaki Whanui He Rohe Oranga - Taranaki Together, A Healthy Community**

**Te Kaupapa - Mission**

Improving, promoting, protecting and caring for the health and wellbeing of the people of Taranaki.

We are looking for people that share our vision by providing the best care for our people and our community. We have a responsibility to see the whole picture, the whole community, in terms of health and to support everyone working in Taranaki to do the best job they can in a world of constant change.

**Taranaki****:

- A place like no other**
- Taranaki boasts some of New Zealand’s most iconic natural landscapes like Mt Taranaki and many adventure activities. The rugged and wild coastline is home to more than 12 world-class surf breaks. Taranaki is a place where you can ski and surf in the same day.

For a more relaxing experience, there are many walks (bush, coastal or mountain) as well as art trails, festivals and award-winning museums and galleries and a thriving café culture. Click here to read more information about Taranaki.
- For further information on our international recruitment and what we offer Click here and find out how to make a difference somewhere different.

**E pā ana ki a tatou - About us**
- At Te Whatu Ora Taranaki we are committed to recognising the value our people bring to our organisation within a supportive team of healthcare professionals that provide comprehensive care to our patients.
- We believe having workforce that is diverse and inclusive, we are a pro-equity Health Organisation and this means that we will be better positioned to understand and serve our community.

When you choose to work with us, we will offer you:

- A comprehensive orientation and induction to our organisation and your department
- Access to clinical training and education
- Up to date facilities, Have a look at
- Opportunities to participate on local project and regional collaboration teams
- Professional development

**Kōrero mō te tūranga - About the role**
- Te Pā Harakeke - Māori Health and Equity Directorate
- Permanent, full time and part time positions available
- _Do you have strong networks in Hāwera, Manaia & Patea?_
- _We are seeking a courageous person who is inspired by te Tiriti o Waitangi_
- _Will you challenge the status quo to bring ground-breaking ideas into reality?_
- _Do you want to be part of transforming our health and disability system and services in Taranaki?_

At Health New Zealand Te Whatu Ora Taranaki we serve a population of approximately 124,380 people, of which 19.8% identify as Māori, residing within the geographical area that is described as ‘Paraninihi ki Waitōtara, Waitōtara ki Taipakē’; spanning from the white cliffs of Pukearuhe to the Waitōtara River in Ngā Rauru and from the Waitōtara river to Taipakē which is the most southern point of the Ngā Rauru iwi.
- The Pouhāpai is a Whanau Engagement and Experience Specialists within Te Pā Harakeke - Māori Health and Equity DIrectorate. Alongside other Pouhāpai in the team, the role will act as a key interface between whānau Māori and the Health New Zealand Te WHatu Ora Taranaki. It is the responsibility of the Pouhāpai to maintain the standards and quality of care that promotes optimal health outcomes and Pae Ora for Māori patients and their whānau.
- This will be achieved by supporting whānau to navigate services provided by Health New Zealand Te Whatu Ora Taranaki, facilitating seamless referral pathways to appropriate internal and external services, and providing guidance across the organisation to lift our performance and cultural competency standard when engaging with Māori.

**What you can expect day-to-day**:

- This position is based in New Plymouth but would need to cover the Hāwera Hospital with opportunities to support Taranaki Base Hospital.
- A fast-paced environment with a variety of responsibility where you will have the opportunity to influence outcomes and provide leadership within the health workforce.
- Supported in your professional development.
- Please click here to view the job description.

**Moū - About you**

**We are looking for**:

- Participates confidently in te ao Māori and has a working knowledge of te reo Māori and tikanga Māori.
- Excellent verbal and written communication skills, with a commitment to te reo Māori and tikanga.
- Excellent interpersonal skills with the ability to work independently, part of a team, and across departments.
- Able to build networks and relationships throughout the Te Whatu Ora Taranaki, primary care services, and across sectors.
- Ability to cope with a high and varied workload including uncertain and emergency situations.
- Demonstrates excellent time management and the ability to prioritise and multitask.
- Always demonstrates ability to maintain confidentiality.
- Do you shar

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