Customer Service Operations
2 weeks ago
Join a friendly, supportive team in this successful business in Mount Wellington
- Good pay, rewarding work, and opportunities to progress in the future
- Work an 8-9 hour day between the hours of 6am to 5.00pm, Monday-Friday
We are proud to be working with one of New Zealand's leading suppliers, manufacturers and innovators of world-class building solutions. We're on the search for an experienced Customer Service Representative to join their team in a unique and varied role
**About the role**
Working as part of a high functioning team, we are seeking a resilient, service minded people-person to join the team where you will be dealing with customer queries, issues, and solutions in a role servicing metal, aluminum joinery and glass fabricator customers.
It would be a bonus if you already have windows and doors exposure or experience but if not, you can learn about their products whilst on the job. The most critical part is having a willingness to learn, being open to feedback and allowing time to get to grips with the technical nature of the products that they supply to their customers.
**The Hours**
Whilst the team primarily serves its customers between 6am - 5:30pm, this role could fold in somewhere within this range, to a maximum of 40 hours per week. There is some over time required on occasion as a general expectation of the role - though this is not common.
**What you will bring**
- An enthusiastic attitude and a great work ethic
- Previous experience in an industrial related customer service environment such as; aluminum, glass or construction sectors
- An excellent communicator with a good command of English
- Strong systems skills with the ability to manage a customer database
- Have a "sponge" mentality to take in the learnings every day
- Strong attendance and time management skills
- A good eye for detail with a high attention to accuracy
- Ability to prioritise a wide variety of tasks and go the extra mile where required
- Love working as part of a team, also having the approach that 'the customer is always right' as we strive to deliver exceptional service
**What's on offer**
Full time hours, with a negotiated start and finish time (40 hours per week), and in return a competitive salary in line with the role of between $55,000 - $65,000 annually.
- Scitex specialises in permanent, contract and temporary recruitment - and has done since 1987. We are here to engineer better Mondays. We love connecting talented people with great work opportunities in workplaces where you can thrive and make a meaningful difference._
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