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Facilities Manager

4 months ago

Christchurch, New Zealand JLL Full time

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
We have an exciting opportunity for a Facilities Manager to join our Work Dynamics team in Christchurch, NZ. The Facilities Manager is responsible for meeting and improving client satisfaction, meeting financial targets including growth and margin targets, and key people and operational metrics.
Reporting to the Senior Facilities Manager you will ensure the retention and growth of the portfolio under management for all services. The role provides local management, operational support, client management and an escalation point to ensure superior performance of the account and identify opportunities to grow the accounts and meet the client’s objectives.
**An Overview of the role**:
Accountable for all aspects of the service delivery and performance for local Work Dynamics lead client accounts in New Zealand.
Maintain oversight of and manage service performance in relation to local Work Dynamics lead accounts.
Monitor or manage the agreed account governance programme including regular reports and client interface meetings, as required for all local Work Dynamics lead accounts.
Working with HR Business partner and regional / corporate account directors, complete recruitment and resourcing to maintain and deliver client services.
Maintain visibility over the operational compliances and certifications for all client sites; ensuring that appropriate actions are taken by account teams.
Liaise with Regional/Corporate Account Directors to develop client communication plans for your local client stakeholders and ensure their implementation at local level.
Ensure that fully executed contracts or engagements services are in place for all service provided.
Support local business whilst working with the Work Dynamics Business Development teams.
**Sounds like you? This is what we are looking for**:
Experienced facilities/operations manager with demonstrated people management skills
Risk and critical environment management and similar related operational delivery
Ability to work with a dynamic and varied workload, capable of juggling conflicting priorities
Excellent client relationship management
Ability to identify and implement opportunities for operational efficiency/improvement and implement solutions
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be re