Product Development

4 weeks ago


Auckland City, New Zealand Fisher & Paykel Appliances Full time

The Role

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

What’s this role about?

Field test is a key part of our product development process which enables product designs to be tested in real usage scenarios. As a Field Test Technician in our Reliability team in Auckland you will maintain all aspects of field test across our product range. Going into homes to install our test products you’ll collaboratively develop insight through active engagement in how our products are installed, used and serviced, while building and maintaining the relationships with our field testers and test sites. You’ll get the opportunity to work with designers over all areas of the product and a wide range of product types with the goal of improving our products over time.

The ideal applicant

You’ll be an easy going but professional self-starter who enjoys being part of a team, while being accountable for your own deliverables. You will enjoy getting out and about (this role is out in the field around 70% of the time) spending time with our customers and working through problems in the field. You’ll be able to think on your feet and have an ability to observe, test and trouble shoot in order to provide the design team with valuable information. You should enjoy accurate record keeping of data and insights and have good computer skills. Like all FPA people, you are curious and hold the customer at the heart of everything you do.

This a physically active role with time spent on the road visiting test sites, handling and working with product. Your ability to maintain field test records and report observations is requisite to delivering outstanding results. A clean full drivers licence is a requisite as well as the ability to meet our health and safety standards for the role.

You may have previous experience in the testing or service of appliances or other electro-mechanical equipment and an Electrical Safety Certificate is preferred.

What we offer

You’ll be provided with a pool vehicle with all tools of trade and we offer regular hours. This is the opportunity to be part of a team-based culture, a challenging and supportive work environment, ongoing job specific training and to work with leading technology. Also on offer is a competitive salary, superannuation scheme, onsite parking and subsidised cafeteria and buying privileges - just a few of the benefits on offer.

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.



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