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Team Manager
2 months ago
**Team Manager - Legal Aid Grants**
**1x Perm Position, 1x Fixed Term 12 Months**
**Wellington Based**
**Te whiwhinga mahi/The Opportunity**
It's an exciting time to join the Legal Aid team as we focus on simplifying and modernising our service. Making it easier for our customers to access and understand us is at the centre of our strategy. We're looking for a motivated people leader that is focused on exceeding customer expectations by coaching, motivating and supporting our people to provide great service to the public every day.
Duties include:
- Lead and manage a team of Legal Aid staff
- Coaching team members to perform at their best and provide great customer service
- Work alongside eight other Team Managers focusing on delivering a nationally consistent service
- Supporting a program of modernisation to enhance customer service
**He pūkenga tou/Skills and Experience**
To be successful in the role:
- Significant people leader experience, preferably in an operational, service delivery environment
- Ability to lead and motivate teams, ensuring team members have the appropriate skills and confidence to make quality decisions
- Passion for delivering outstanding customer service with a strong focus on continuous improvement
- Bring a working knowledge of the principles of the Treaty of Waitangi and the implications of these for the work of Te Tāhū o te Ture - Ministry of Justice
- Experience managing conflicting priorities and the flow of work in a time critical environment
- Able to build and maintain a range of internal and external business relationships and networks
**Ko wai mātou/**Who we are**
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
**Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.**
**He aha ngā painga o tēnei mahi mōu**/**Why you will enjoy working here**
**Benefits**:
- Contributions to prescriptions for glasses
- Online professional development portal
- Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.
- Free and confidential counselling sessions
- Working from home capability
- Lead and develop a diverse group of people
- Opportunities for personal growth and development
- Supportive team environment
**Utu ā-tau/**Salary**
The salary range for this role is $81,128 to $112,887 - the appointing salary will be based on skills and experience; however, we are likely to appoint between $81,128 and $99,276.
**Tono mai/How to Apply
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