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Customer Service Representative

3 months ago

Christchurch, New Zealand Emergent Full time

We are looking for an inquisitive Customer Service Representative who has experience dealing with customers - either face to face or over the phone. You’ll be resilient, confident, and a great listener

This company works within the medical industry on a range of different projects. You will be communicating with their customers educating/screening these individuals in relation to their involvement in these projects. You will be a confident speaker and will show empathy in asking customers questions relating to sensitive topics while working within a range of systems.

Your duties will include:

- Updating databases and customer information
- Coordinating and scheduling appointments

To be successful in this role you need:

- Previous experience in customer service/administration, this can be any customer facing role including retail or call centre
- A confident and clear telephone manner
- Excellent communication skills both verbal and written
- Excellent problem-solving skills

This is a three-month temporary assignment in Christchurch starting
**ASAP** If you are looking to grow your career in customer service, this is an exciting opportunity.
**Training provided**

Emergent specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. We recruit for some of New Zealand's leading organisations, across New Zealand. Our team are a long-standing, well-established team of recruitment professionals. We offer a fresh approach to recruitment and we are passionate about what we do. Our brand is synonymous with quality and professionalism.

We will take the time to listen to individual requirements, ensuring that we understand you - in order to match you to a great role, one that fits with your requirements in as many ways as possible.