Libraries & Council Services Assistant

2 days ago

Auckland City, New Zealand Auckland Council Full time

Bring your passion for people and your local community
- Strong focus on customer service, programmes, events, and community engagement
- Multiple permanent, part-time positions based at Rānui Community Library

**He angitūtanga: The opportunity**
Rānui Community Library is a great location for the community to connect, learn, relax, and enjoy. We are a focused and committed team who takes pride in creating a wonderful customer experience and our Library & Council Services Assistants play a vital part in ensuring this happens. In this role, you will be contributing to the day to day running of the library, support the running of library programmes, and answering a wide range of enquiries from customers about library services.

We have multiple permanent 22-hour opportunities available which includes rostered weekends. While you'll be mainly based in the Rānui community library, there will be opportunities for you to work at other libraries within the Henderson-Massey Local Board.

**He kōrero mōu: About you**
Your natural ability to relate well with people of all ages and backgrounds, excellent communication skills, and strong digital skills will ensure that you are able to successfully engage with our customers. You are someone who prides yourself on providing an excellent level of customer service, keen to learn new skills and new ways to engage with our diverse and vibrant community.

As digital troubleshooting is an important part of this role, you will be expected to be familiar with digital technology and able to comfortably impart that knowledge to our customers.

**Ngā āhuatanga kei a mātou: What we offer**
Here you’ll have the opportunity to work across the largest public libraries in Australasia and serve one of New Zealand’s fastest growing cities. In return, you’ll be immersed in a team of remarkable and talented Librarians who have a passion for people, their community and who love making a difference in helping to make Auckland a vibrant place to live, work and play.

**Applications close Monday 29th August at 11.59PM**

***
- Auckland Council strongly encourages our employees to be fully vaccinated._

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