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Group Support Administrator

3 months ago

Wellington City, New Zealand New Zealand Government Full time

Mō te tūnga | About the role
You will be providing professional, efficient and effective support services to the teams within Veterans' Affairs New Zealand (VANZ) with the New Zealand Defence Force (NZDF). This role supports VA's work with veterans and other clients both behind-the-scenes and by working directly with clients and those who provide services to them.

**Duties for this role could include**:

- Providing high quality administration support and collaboration across Veterans' Affairs specialist teams.
- Providing excellent customer service to Veterans and external stakeholders to ensure service delivery.
- Coordinating requests, including financial, and travel coordination.
- Contributing to project work and continuous improvement initiatives, as required.

This is a multi-faceted, challenging role with many parts, working in a busy, deadline-driven environment.
Ngā pūkenga me ngā wheako | Skills and Experience
You will be a confident, experienced administrator possessing a can-do attitude and a willingness to learn. With your energy and drive you will love the challenge of working in this dynamic and fast paced environment. You'll show a high degree of self-motivation and initiative as well as managing your time effectively.
- 3+ years' experience in general and/or financial administration.
- Excellent interpersonal skills with an ability to relate to a wide range of people across all levels of the organisation and wider public.
- Accuracy and strong attention to detail along with confidence using IT and information management systems.
- A genuine desire to deliver and provide outcomes for our clients in a timely manner;
- Debt management experience would be advantageous.
- Excellent communication skills, both verbal and written, including produce professional and accurate business documents.

If everything you do has supporting veterans' as your focus then you may just be who we want
Mō mātou | About Us
Veterans' Affairs is exceptionally proud to represent and serve those who have fought in our country's best interests and who make sacrifices - even today - to ensure New Zealand remains a free and safe country. We estimate that there are around 31,000 New Zealand veterans, of varying ages and with diverse backgrounds. With an age range from 19 to more than a hundred years old, our veterans include current New Zealand Defence Force personnel, those who have left the Defence Force and work in civilian roles, and retired ex-service personnel.
Veterans' Affairs acknowledges Te Tiriti o Waitangi (the Treaty of Waitangi) as New Zealand's/Aotearoa's founding document and is committed to the principles of partnership, participation and protection. Veterans' Affairs is focused on providing excellent personal support for veterans and their families: respecting veterans and honouring their service.
Every hour of every day, 365 days of the year, the New Zealand Defence Force is contributing to the defence, security and well-being of Aotearoa / New Zealand. As a modern, professional military, it is our goal to maintain well trained, equipped and disciplined armed forces that can react to crisis at short notice.
Nōu te rourou | What's in it for you
In return for your expertise, dedication and hard work, NZDF is offering remuneration reflective of your experience, along with:

- Great benefits for you and your family.
- Fully funded life cover up to $300,000.
- Discounts Handbook for selected retail, entertainment and service providers.
- 5 weeks annual leave per year.
- Flexible working environment and positive culture.

Me pēhea te tuku tono | How to Apply
To view the Position Description and to Apply, please use the links on this page.

**Please note**:

- Applicants will be required to undergo a pre-employment drug screening test prior to any offer of employment being made.

Applications close on Wednesday 13 March 2024.
**Please note**: Applicants must be legally entitled to work in New Zealand (NZ) and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for. The minimum citizenship and residency criteria for security clearances to be granted by the NZ Defence Force are as follows:
Low level Security Clearance
- most preferably a NZ citizen, who has resided in this country continuously for at least the last five years, OR
- is a citizen of, and/or has resided continuously in one or more of the following countries for the last five years: either Australia, Canada, NZ, the United Kingdom (UK) or the United States of America (USA); and has a background history that is verifiable and can be assessed as appropriate by the NZ Security Intelligence Service (NZSIS) towards a recommendation of suitability for a security clearance at this level.