Chapter Lead

1 week ago

Auckland City, New Zealand ASB Bank Full time

At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there.

You'll be leading of a team of developers that are on the forefront of working to deliver and support a secure, functional, and performant product that delights our customers every day. In our diverse and accepting environment, our people grow their agile and growth mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions. We achieve this by doing what we do best, championing innovation and fresh thinking, so we can open new opportunities for more people to stay one step ahead.

**Mō te Tūranga | About the role**

The Engineering Practice, home for this role, delivers excellence in people leadership and capability building to support wider ASB to execute projects effectively. The Customer Intelligence Platform, this roles core stream of work, works across ASB Bank to drive automation for a variety of initiatives through specialist software like Pega, Blue Prism, SmartForms and ABBYY. The platform is a mix of collaborative experts who simply love enabling customer intelligent solutions, making life easy for ASBers and our Customers.

This role requires a passionate leader to provide both technical and people leadership for your team within our Development Chapter for both Software Robotics and Pega focuses, along with other capabilities and skills for engineers needs.

You'll be tasked with maintaining and growing the high performing culture and customer obsession within the team. Driving best practice, high quality standards and controls compliance through customer intelligent solutions and how ASB can maximise value for a future technology state through their engineering chapter.

**Ō pūkenga | About you**

You'll be highly motivated leader to pursue excellence, maximising value for ASB through continuous improvement, innovation, ways of working and opportunities for experimentation that will benefit the teams and/or ASB.

Gain and maintaining an understanding of current and future technology and technical integration, with extensive knowledge in the platform's specialist software.

Your positivity, leadership, and excellent communication skills enable you to share your knowledge to build and maintain strong relationships with other platforms and tribes enabling effective people performance feedback loops and monitoring, with experience and proven track record of providing and coaching growth at scale. You'll also be customer centric, working in a role that has developed your critical thinking and problem-solving mind-set. And keen passion to learn and develop oneself.

We'll value your proven initiative and leadership skills as we look for every chapter lead to be active across both their chapter within Engineering and their platform(s).

As a starter for success, we'd love some of the following skills and experience.
- Strong leadership, who can focus on the vision and strategies of the group whilst managing the tactical day to day aspects of leading a team.
- Proven coaching experience and people development, as well as performance management.
- Capable and experienced in AI and emerging technologies, such as Robotic Automation, BPM, OCR or machine learning capabilities, development lifecycles.
- 8+ years' experience in software.
- Innovative, critical thinking and analytical skills.
- An ability to develop, document and present simple business cases.

**Te mahi ki ASB | Working for ASB**

At ASB, we are dedicated to our purpose of accelerating financial progress for all New Zealanders. It's the 'why' behind everything we do. We are committed to supporting our customers, people and community as we continue to innovate, so more Kiwis can build the future they want. We are committed to our vision and values of Integrity, Caring, Passion, Courage and United. Our strength comes from caring about our people, our customers, our community, and environment.

As a value driven organisation, we are committed to providing a diverse and inclusive work environment, where we bring our different perspectives and strengths to achieve ASB goals together. We offer excellent career progression opportunities, a flexible and supportive culture; we help our people grow and celebrate together.

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, extra holidays, and parental benefits.

We have a warm culture of caring people who all jump in to innovate and support each other. Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions.

Finally, we offer a variety of challenges and exposure throughout ASB Bank in a large-scale environment, filled with passionate peo

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