Current jobs related to Helpdesk Assistant - Auckland City - NielsenIQ

  • Helpdesk Assistant

    3 weeks ago

    Auckland, New Zealand Nielseniq Full time

    You will support NZ and Australian consumer panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI's and to ensure full support of our Global KPI's.ResponsibilitiesPanel recruitment via online recruitmentRegular compliance check via outgoing weekly Quality Control...

  • Helpdesk Assistant

    3 weeks ago

    Auckland, New Zealand Nielseniq Full time

    You will support NZ and Australian consumer panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI's and to ensure full support of our Global KPI's.Responsibilities Panel recruitment via online recruitmentRegular compliance check via outgoing weekly Quality...

  • Helpdesk Assistant

    1 month ago

    Auckland City, New Zealand NielsenIQ Full time

    You will support NZ and Australian consumer panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI’s and to ensure full support of our Global KPI’s. - Panel recruitment via online recruitment - Regular compliance check via outgoing weekly Quality Control phone...

  • IT Helpdesk Support Technician

    3 months ago

    Auckland City, New Zealand Mitre10 Full time

    Retail is high-energy and constantly changing - combine that with an iconic “Kiwi” company in growth mode and you have a career winner! Mitre 10 needs no introduction as a proudly New Zealand owned and operated business - you see us in almost every town in NZ. Reporting to the IT Manager, you will be providing desktop support to our five retail stores,...

  • Facilities Helpdesk Coordinator

    4 months ago

    Auckland City, New Zealand Restaurant Brands Full time

    Facilities Helpdesk Coordinator (fixed-term, 12 months) We have a fabulous fixed-term vacancy in our property team due to an internal promotion. The facilities helpdesk takes incoming jobs from site managers and escalates them to the right technicians/teams, as well as problem solving through a new efficient ticketing process. We are seeking a resourceful,...

  • It Helpdesk Operator

    2 weeks ago

    Auckland, New Zealand Farmers Trading Company Ltd Full time

    We have a fantastic Entry level opportunity in our IT Help Desk team.You will assist our internal customers - James Pascoe Group of Companies based at Support Centres, Stores and Distribution Centre in NZ and AU with first level IT Support.Some Key Duties include:Answer all incoming callsLog calls and service requests in ServiceDesk PlusTroubleshoot POS...

  • IT Coordinator

    3 months ago

    Auckland City, New Zealand HAYS Full time

    Contract opportunity for a 2* IT Coordinator based in Auckland **Your new company** It's a global manufacturing organisation based in Auckland. **Your new role** As an IT Support professional, your primary responsibility is to ensure smooth operations by addressing IT-related issues promptly. You’ll collaborate with local and regional teams, handle...

  • Ict Helpdesk Engineer

    4 months ago

    Auckland City, New Zealand SYNAXIS IT LIMITED Full time

    We, Synaxis IT Limited, are looking to hire an ICT support engineer to assist our clients with all IT related technical support issues. **Job description**: - Installs and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring. - Evaluates local area network hardware and software...

  • Helpdesk Administrator

    4 months ago

    Wellington City, New Zealand HAYS Full time

    A public sector agency is looking for an administration super start to join their team now! **Your new company** You will be working with a public sector agency that provides administrative and support services to the House of Representatives and to the members of Parliaments. You will be working in a department that is involved in ensuring the upkeep and...

  • Helpdesk Administrator

    4 months ago

    Wellington City, New Zealand BGIS Full time

    This exciting and fast-paced role in a key business segment requires high levels of stakeholder engagement and management. By coordinating with contractors, managing quotes, and utilising the build specifications you will be managing a range of administration elements. You will have ample training and support as you work with the team to provide the needed...

  • System Administrator/it Helpdesk Administrator

    3 months ago

    Auckland City, New Zealand Ember Korowai Takitini Full time

    **System Administrator/IT Help Desk Administrator** - **Permanent, Full time (40 hours per week)**: - **Monday - Friday, 8:00am/8:30am - 4:30pm/5:00pm**: - **Office is based in Otahuhu, Auckland**: - **Pay Band: $62,611pa - $70,714pa **(depending on experience and qualification) **Ember Korowai Takitini**: Ember Korowai Takitini blends professional...

  • System Administrator/it Helpdesk Administrator

    4 months ago

    Auckland City, New Zealand Ember Korowai Takitini Full time

    **System Administrator/IT Help Desk Administrator** - ** Permanent, Full time (40 hours per week)**: - **Monday - Friday, 8:00am/8:30am - 4:30pm/5:00pm**: - **Office is based in Otahuhu, Auckland**: - **Pay Band: $62,611pa - $70,714pa **(depending on experience and qualification) **Ember Korowai Takitini | Nga Matapono** Ember Korowai Takitini blends...

  • It Manager

    4 weeks ago

    Auckland, New Zealand Mcs Group Full time

    MCS Group is delighted to be recruiting an experienced IT Manager for our successful Life Science client based in Larne. This is an exciting time to be part of an expanding manufacturing facility.As the IT Manager you will: Maintain comprehensive Asset Management record for all hardware across manufacturing site.Maintain IT budgetary guidelines ensuring any...

  • It Manager

    4 weeks ago

    Auckland, New Zealand Mcs Group Full time

    MCS Group is delighted to be recruiting an experienced IT Manager for our successful Life Science client based in Larne. This is an exciting time to be part of an expanding manufacturing facility.As the IT Manager you will:Maintain comprehensive Asset Management record for all hardware across manufacturing site.Maintain IT budgetary guidelines ensuring any...

  • Contract Systems Administrator

    3 months ago

    Auckland City, New Zealand Alpha Personnel Recruitment Ltd Full time

    We have a great immediate start temp opportunity available for an experience contracts or procurement administrator. This is a 6 month assignment based in Grafton working for a large healthcare organisation. The primary purpose of the role is to support and maintain the contract management system for the Commercial Services department. The role monitors...

  • Ict Field Services Technician

    1 month ago

    Auckland City, New Zealand SkyCity Entertainment Group Full time

    This is not your everyday, run of the mill ICT Helpdesk role. Our ICT Field Services Technicians are constantly on the go, either onsite in the casino assisting with moving gaming machines, in the restaurants and hotels troubleshooting or working with our corporate staff to set up events or help out with technical issues that can't be handled over the...

  • Customer Champions

    4 months ago

    Auckland City, New Zealand HAYS Full time

    Technical Support Customer Service Reps needed! **Your new company** Your new company is a household name in the telecommunications industry. With a modern and fun office located in Takapuna, and values that put their people as number One, this business is looking at adding an entire new team of Technical Support Customer Service reps to help our their...

  • IT Support Analyst

    4 months ago

    Auckland City, New Zealand Clemenger Group Full time

    About Us Join Omnicom Group - New Zealand's largest group of marketing services agencies and become a key player in our dynamic, fast-paced environment. We are looking for an IT Support Analyst to join our supportive team and contribute to the success of our organisation. Working across Clemenger Group agencies and reporting to the Chief Information Officer...

  • 1St Line Support Engineer

    1 month ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

  • 1St Line Support Engineer

    1 month ago

    Auckland, New Zealand Uptime Solutions Ltd Full time

    First Line Support Engineer - Hybrid (After training - 2 days office / 3 days home)What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your...

Helpdesk Assistant

4 months ago

Auckland City, New Zealand NielsenIQ Full time

**Job Description**:
To support NZ and Australian panels. You will do this by making weekly quality control calls to ensure that both panels remain compliant, in the aim of meeting weekly Helpdesk KPI’s and to ensure full support of our Global KPI’s.
- Panel recruitment via online recruitment
- Regular compliance check via outgoing weekly Quality Control phone calls
- Initial hand holding via Courtesy calls
- Promote special feeling of membership via ad hoc calls
- Demographic updates, notifying competition winners, returning voice mail messages, dispatch follow up and any other ad hoc calls
- To pick up trends
- To filter feedback through: positive/negative

**Qualifications**:

- A passion for providing high level customer service
- Excellent verbal and written English skills and a confident phone manner
- Excellent time management skills
- High attention to detail and accuracy
- Ability to work unsupervised and willing to work for shift
- Previous experience in Customer Service Call Centre or in Market Research will be highly regarded but not essential.
- Potential applicants must have proof of right to work in New Zealand

Additional Information

**About NIQ**

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._