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Daily Operations Advisor

4 months ago


Auckland City, New Zealand Auckland District Health Board Full time

**Te whiwhinga mahi | The Opportunity**

**Daily Operations **is an exciting environment supporting the RMO workforce at the Regional Auckland Hospitals. It is varied, busy, with no two days the same. You will be working closely with RMOs, Service managers and Clinical leads to best support them and provide advice on RMO Daily Operations including rostering, leave decisions and other core functions of Daily Operations. This role is strongly customer focussed and requires excellent problem-solving skills and a genuine desire to provide sound solutions

Join our RMO Daily Operations team on the ground in our regional hospitals to support our junior doctors and services while developing your customer service and administrative skills.

Positions available at Middlemore Hospital and Auckland City Hospital.

**Mōu | About you**

To be successful in this role you will:

- **Be Resilient** and able to work under **pressure**:

- You are **friendly, **empathetic and approachable
- Have outstanding **communication skills **both verbally and written
- Have a **“can do”** attitude
- Have proven ability to build **relationships** with key stakeholders.
- Be able to work to **tight deadlines**:

- Be Highly **logical** with advanced** problem solving **abilities
- Have Advanced **Excel skills** would be a bonus
- Have a strong focus on **Team Work**

You will also need the ability to manage conflicting priorities and plan ahead whilst juggling face to face and phone queries.

It would be an advantage if you have an interest in health, health experience and previous customer service/administration experience in a fast-paced environment.

Office hours are between **7:00am and 4:30pm** Monday to Friday with some rostered after hours / weekend cover for our Locum bureau.

**Mo mātou | About us**

The Northern Region is home to almost 4 in 10 New Zealanders from North Cape and the Ranganui Harbour in the north, to Pūkorokoro, Mangatangi, Pukekawa and Te Ākau in the south.

We are a values-based, friendly, solutions-focused team within Te Whatu Ora Northern Region, that is committed supporting RMOs through their training programme.

**If this sounds like you, we would like to hear from you.**

We are committed to delivering equitable health outcomes for our populations. We strongly encourage applicants from all backgrounds with the necessary capability and who share our values to apply. We would greatly value seeing more applicants from our Māori & Pacific communities.