Student Registry Manager

3 months ago

Manawatu District ManawatuWanganui, New Zealand New Zealand Government Full time

Students and Global EngagementPalmerston North
The opportunity - Te Whiwhinga mahi
We are seeking an experienced leader to join us as our Manager Records and Service Design. This is an important role for the Student Registry team, you will have the opportunity to work with a wide range of staff across all levels of the university. You will have the natural ability to move between strategic, project and day to day operations.
This role will lead the functional areas of responsibility within the Records and Service Design team, This includes applicant documentation, identity, student records and transcripts, student ID cards and print materials, student cohort coordination. The role also takes a leading part in service design and improvement across Student Registry. This role leads an amazing, dedicated team of professionals.
This role can have a positive influence on our service delivery for students and Student Registry services overall.
You are also part of a small leadership team. Your contribution to the wider Student Registry whanau will be both our values and culture, and, strategically, will be important and valued.
At Massey University Tauira (students) are at the heart of everything we do. Each year, about 30,000 students from around Aotearoa and over 100 other countries choose Te Kunenga ki Pūrehuroa Massey University, to help them realise their ambitions and achieve their true potential.
Massey is an aspiring, Te Tiriti o Waitangi-led university, to join us you must be completely committed to this. You must also be supportive in our aspiration and engaged in honouring our, Te Tiriti o Waitangi obligations and responsibilities.
About you - Ko koe tēneiYou are a leader where your core competencies (and what motivates you) are:

- Ability to oversee a multifaceted operational function
- You love processes and ideally have experience in service design, training and workshop delivery
- You will have proven and natural ability with ITS systems to aid in service improvement and delivery
- You will have excellent technical and computer skills to allow effective review of processes, consider process improvements and prepare flow charts and reports that reflect this.
- You motivate and grow your people - you bring out the best in your people
- You see building and maintaining relationships as a core part of your contribution and you try to build great 'community' wherever you go
- You aid a positive work environment both as a leader and a colleague
- You will have the ability to communicate clearly and effectively. Giving clarity to the team whilst allowing progressive discussions
- You will be able to manage your time effectively to complete multiple tasks and meet deadlines.
- You will take ownership of tasks assigned and empower your team to do the same, seeing these through to a successful conclusion
- You are an enthusiastic and energised leader

You are aware and committed to the priorities and strategies set by our external stakeholders, in particular the TEC. You are committed to work with, and aid the values of Massey's aspirations to be a Te Tiriti o Waitangi-led university.

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