Clinical Administrator Ophthalmology

4 days ago

Christchurch, New Zealand New Zealand Government Full time

Kia hiwa rā

**Mō te tūnga - About the Role**:
The Canterbury Eye Service at Christchurch Hospital
provides acute and elective services at a secondary and tertiary level to the
people of Canterbury and Westland and provides tertiary level services to the South
Island and quaternary level to people of New Zealand.
Ophthalmology is a rewarding specialty with its mix
of patients from the very young to the elderly. We service a large pool
of patients and with that comes, high volume clinics supported by a large team
of 80 committed staff who enjoy what they do.
The key purpose of a Clinical Administrator is to
provide administrative co-ordination of the Diabetic Screening programme work
to Te Whatu Ora Health NZ Waitaha Canterbury standards (and Ministry of Health
targets) in conjunction with the Team Leader, Service Manager, Clinical
Director and Designated Diabetic Ophthalmologist
This role is based in Christchurch Hospital and is
a permanent part-time working 30 hours per week (Monday-Friday 7.30am/8am start to around 2pm - 6 hours a day)
As part of the Administration and Clerical Pay
Equity Claim settlement this role has been mapped to National Band 5 steps
1-3. /Profile 5B.
For further information about the administration
and clerical pay equity settlement please follow the link below:
**In this role, you will be responsible for**:

- Carrying out transcription duties and work to Te Whatu Ora Health

NZ Waitaha Canterbury standards (and Ministry of Health targets) for
booking practices
regarding patient status, referrals and waitlist position.
- Managing referrals for spoke Optometrists
- Ensuring Ministry of Health Guidelines are followed
- Typing and uploading patient referrals and reports
- Coordinating appointments
- Ensuring all information is collated, patient records are complete
and managed
- Providing excellent customer service
- Maintaining patient confidentiality and privacy
- Various administration tasks and support in other administrative
areas when requiredNgā pūkenga me ngā wheako - Skills and Experience:
**Your skills will include**:
**Essential**:

- Excellent customer service skills - people focused
- Technically savvy - experience with data systems and quick at
- Excellent organisational, time management and problem-solving
skills
- Ability to achieve high levels of accuracy
- Maintain attention to detail
- Ability to meet deadlines and work unsupervised
- Ability to manage and coordinate a range of different inputs to
achieve the agreed outputs
- A team player
- Intermediate to advanced user in the Microsoft suite of products
e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrated perceptiveness and a proactive approach in an

**administrator role. Desired**:

- Broad administrative experience in a health-related field
- Awareness of people of differing cultural backgrounds.
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient

management system).
- Ophthalmology or Diabetes knowledge would be advantageous
- Previous participation in a national screening service Mō mātou | About Us
- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all

we do
- We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value
- s):

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te

pono.
- Responsibility for outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always
improving our facilities across all campuses and have amazing discounts from
select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you
are part of something greater than yourself and encouraged to be your unique
self
We have a range of clinical and non-clinical roles
at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for
you
Please visit our careers website for other roles
and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha
Canterbury
The Future of the Health Industry
It will be a condition of employment for this role
that you are vaccinated against Covid-19. It is therefore a condition of this
requirement includes gaining Booster Dose. As a person working in the
health and disability sector you will come into contact with a large number of
people, some of whom may be vulnerable. Without a vaccine, there

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