Customer Services Officer

4 days ago


Christchurch, New Zealand NZ Post Full time

Customer Service Officer - Permanent Part-Time
- $25.30 per hour on a fortnightly pay cycle
- Monday to Friday (25 hours)

The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer needs and continually improving service delivery alongside achieving better outcomes for our staff.

We are looking for a fun-loving Customer Service Officer to join our tight-knit team on a part-time basis: Monday to Friday from 08:00AM to 13:30PM. You will be based at our Timaru Depot on Treneglos Street.

**In this dynamic role you will**:

- Undertake administrative tasks such as disptach and processing of undeliverables and damaged items
- Develop and maintain productive working relationships with customers and fellow staff alike

Some of the key things you'll possess to successfully perform this role include:

- Ability to complete tasks in a timely manner
- Proven experience in customer service or retail to deal with a diverse range of customer queries
- A willingness to learn and take on board our policies and procedures
- Strong communication skills to engage with staff and other members of the team

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Reduced banking service fees, rates and packages through our partners
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

Follow the link below to check out our video to get more insight into a day in the life
For more information about careers at New Zealand Post visit jobs.nzpost.co.nz

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone



  • Christchurch, New Zealand Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Christchurch, New Zealand NZ Post Full time

    Customer Service Officer | PostShop Cashel Street - Showcase your problem-solving skills - Customer service role where you can make a positive impact - Monday to Friday 1:30pm to 5:45pm The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to...


  • Christchurch, New Zealand Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the passion for the outdoors. We’re on a mission to...


  • Christchurch, New Zealand Kathmandu Full time

    Improve the wellbeing of the world by getting more people outdoors - At Kathmandu, sustainability isn't a department, it's what we do - True career growth opportunity, ongoing training and development **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born out of the...


  • Christchurch, New Zealand Programmed Full time

    This is an exciting opportunity to work with a reputable company who looks after their employees. **Our client is based in Christchurch in Sockburn and is looking for a Customer Service Officer to begin ASAP!** This is an exciting opportunity to work with a reputable company that looks after its employees. What's in it for you: - Ongoing work with a...

  • Customer Service

    1 week ago


    Christchurch, New Zealand Christchurch City Council Full time

    Christchurch City Council's Regulatory Compliance Unit is responsible for ensuring that we achieve community outcomes while meeting legislative requirements. Food Safety, Environmental Health, Animal Management, and Alcohol Licensing are just some areas we regulate to ensure the safety of our community. Recently our Regulatory Compliance had a structure...


  • Christchurch City, Canterbury, New Zealand H.W. Richardson Group Full time

    **Wish you could combine your passion for exceptional service with a career that fuels a nation's success? Then look no further!** **We are Allied Petroleum**, a leading fuel distributor and lubricant specialist with a national reputation. Have you been imaging a career where you can make a real impact within a passionate team? If you are an enthusiastic...


  • Christchurch, New Zealand Christchurch City Council Full time

    **_E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi._** Christchurch City Council's Regulatory Compliance Unit is responsible for ensuring that we achieve community outcomes while meeting legislative requirements. Food...


  • Christchurch, New Zealand UP Education Full time

    Be the face of our busy campus and provide hands-on support to our amazing team!_ - _Ongoing commitment to your training and development_ - _Fantastic opportunity to be part of an energising team and growing company_ **About the role**: As the Customer Service Officer, you will deliver excellent customer services and ensure all student enrolments are...


  • Christchurch, New Zealand NZ Post Full time

    Showcase your problem-solving skills - Sockburn location - Permanent part time role We are charting a course towards a big future - we choose to be bold - and nothing will get in the way of delivering what our customers care about. Based at our Sockburn branch in Main South Road, we are looking for a Mail and Customer Service Officer to deliver an...


  • Christchurch, New Zealand Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Improve the wellbeing of the world by getting more people outdoors - True career growth opportunity, ongoing training and development **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty years ago, born...


  • Christchurch, New Zealand NZ Post Full time

    Mail and Customer Service Officer Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Working between our Cashel Street, Sockburn and Northwood Box Lobby...


  • Christchurch, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Christchurch and Dunedin offices. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role...

  • Customer Service

    13 hours ago


    Christchurch, New Zealand Greenlight Recruitment Full time

    ABOUT THE COMPANYA privately owned New Zealand freight forwarder who now have offices in other countries.A full service forwarder well known in the industry.ABOUT THE ROLEWorking within a small but busy Import Customer Service team, this role involves providing day to day support to Operations and the Customer Services team and Key Account clients.This...


  • Christchurch, New Zealand Shred-X Full time

    You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand. At Big Chill Distribution, we...


  • Christchurch, New Zealand Medigalaxy Australia Full time

    About the company:Medigalaxy is Australia's leading health group. We provide essential assistance and support to families and their loved ones with access to various customized home health services to meet every family's unique needs.About the role:We are seeking a passionate and dedicated Customer Happiness Officer to join our team. The Customer Happiness...


  • Christchurch, New Zealand Ryan Recruitment Full time

    About our client:Our client is a thriving Kiwi-owned and operated business that has grown exponentially to become a market leader in the leisure industry, delighting over 30,000 customers across New Zealand and Australia. Headquartered in Christchurch, this family-oriented company takes pride in fostering internal promotions and celebrating successes. With a...


  • Christchurch, New Zealand Ryan Recruitment Full time

    Support a busy and dynamic technology company located in Addington. Be part of a vibrant team who pride themselves on their service delivery._ *** - Flexibility to work from home (2 days in office, 3 days WFH) - $24 - $27 an hour (plus 8% holiday pay) - Six-month contract - immediate start required **About the role**: Deliver excellent customer service as...


  • Christchurch, New Zealand Ryan Recruitment Full time

    Great team environment - Excellent career development - Modern offices in Sockburn with parking at the door Our client, a New Zealand owned business, has interests in the fuel distribution, lubricants, concrete, transport and contracting sectors. They are currently looking for a switched on and conscientious person to join their customer services team. In...