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Ict Operations Analyst

3 months ago


Wellington City, New Zealand Transpower Full time

Transpower sits at the centre of the New Zealand electricity industry. We plan, build, operate, and maintain the National Grid - the high voltage backbone that transmits electricity around the country 24 hours a day, 7 days a week.

**About the team**

Our Application Services team, within IST, helps ensure that electricity is delivered to all New Zealanders 24 hours a day, 7 days a week by maintaining and evolving complex critical and enterprise IT systems.

**About the opportunity**

Your passion for continuous improvement will be put to good use as you look to reduce technical debt through robust problem analysis and automation of routine operational tasks and service requests.

On any given day you can expect to:

- Perform Incident and Problem Management functions to resolve and close out system issues
- Develop minor change / service requests / enhancements through configuration or scripting
- Actively focus on the reduction of technical debt
- Work collaboratively in project teams with Solution Architects, Designers, Technical Specialists, Developers, and operations staff to define and deliver changes

**About you**

We know you'll find this role both demanding and stimulating in equal measure

**To be considered, your CV, covering letter and experience will demonstrate**:

- Minimum 4+ years' hands-on experience as an Operations/Applications Analyst
- Demonstrated experience identifying root cause of issues through technical analysis and by leveraging logging and monitoring tools
- Experience working with vendors delivering and supporting components of solutions
- Ability to script or configure system changes
- Strong written and verbal communication skills

**Join us at Transpower**

Aotearoa is powered by the people who work here. Every home, every marae, every electric vehicle, every hospital relies on the electricity we manage and deliver. This is your opportunity to join us on a mission that affects all New Zealanders, every day, and long into the future.

With over 28 nationalities, our people provide diverse perspectives, knowledge, and deep and varied experience which they love to share. Our environment is family friendly with the option to work from home two days per week.

**Next Steps**

If you're ready to join a fun and results focused team who enjoy a full programme of work, including many interesting projects with numerous opportunities to learn, we'd love to hear from you

**Existing eligibility to work in New Zealand is preferred.**

**Job Details**:

- Position Description
Operations Analyst_PD_August 2023.pdf- Reference #
29783- Posted on
12 Feb 2024- Closes on
25 Feb 2024 23:55- Location(s)
Wellington- Expertise
Information Services & Technology (IST)- Job level(s)
Experienced- Work type(s)
Permanent Full Time