Ict System Analyst

5 days ago


Auckland City, New Zealand Working In Full time

**The role**

Our head office in Auckland is looking for a full time skilled ICT system analyst to join the dedicated team.

**What you'll be doing**:

- Contribute to the development of long-term strategies and capacity planning for ICT hardware
- Provide technical specifications and recommendations for ICT product purchases
- Provide support and corrective solutions for ICT users
- Ensure ICT devices and related hardware & software are working efficiently and correctly
- Monitoring and reporting on desktop performance and operations
- Contribute to proactively support and maintain end-user hardware using all solutions
- Maintain and update technical documentation and operational procedures
- Oversee the administration of security awareness training, proactively engaging users, and providing support in advancing adherence to the NIST security framework

**What you'll bring**:

- a diploma or degree on either computer science/computer engineering/business management or at least 5 years relevant work experience, preferal on health industry
- essential customer services experience, with experience on IT support role
- great software knowledge including the M365 stack, InTune and Android/Apple iOS systems
- with experience on managing end user devices, including remote management
- great technical skills to deliver quality system performance
- great people skills with an ability to motivate others to get involved in activities
- ability to follow policies and procedures to meet audit requirements
- full NZ driver's licence or overseas equivalent
- flexible multitasking and time management skills***

**Job Details**:

- Permanent Full-time employment
- 80 hours per fornight (guaranteed minimum of 30 hours per week)
- $93,000 per annum

What we offer:
We are commmited to support you to learn and do better, and will provide you with:

- a safe and healthy working enviroment with access to a free, confidential support service
- Opportunities for ongoing development and career progression
- Employee share, at no cost, for permanent employees

No matter your role within the team, we all share the same dedication to provide expert and personalised care for the people that once cared for us.



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