Service Desk Analyst

Reference #- 25944- Posted on- 11 Sep 2024- Closes on- 18 Sep 2024 17:00- Location(s)- Hamilton Office- Expertise- Analyst, Contact Centre, Customer Service, Information Technology- Job level(s)- Entry, Graduate- Work type(s)- Permanent full-time**About us** Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas...

**Job Description**As a Service Desk Analyst at Hcltech - Australia And New Zealand, you will provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer's end users.You will route problems to internal 2nd and 3rd level IT support staff, coordinate and manage relationships with vendors and support staff that provide...

Nau mai, haere mai, whakatau mai **About the role** Duties involve: - Actively responding to service desk queries with a customer centred ethos by developing relationships with people across the business. - Setting up new users with hardware, software, and telecommunications requirements while also supporting their use of our technology. - Collaborating...

**Introduction**: We need an exceptional Rockstar! We have a number of open roles for a Service Desk Analyst/Engineers based in Hamilton. Work with NZ iconic brands Remote first workplace Great Company culture About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye on the future, having grown to...

**Introduction**: We need an exceptional Rockstar! We have a number of opportunities for a Service Desk Analyst/Engineers based in Hamilton. Work with NZ iconic brands Great Company culture Permanent full-time role About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye on the future, having grown...

Fantastic entry role where we’ll work with you to support your growth and help you develop your career; - Showcase your outstanding customer service skills, providing expert technical IT support to a team of healthcare professionals; - Experience an environment focused on employee wellness, where we enjoy a two-week shut-down period over summer. **About...

$55,000 - $65,000 per annum Full time - Fantastic role where we’ll work with you to support your growth and help you develop your career; - Showcase your outstanding customer service skills, providing expert technical IT support to a team of healthcare professionals; - Experience an environment focused on employee wellness, where we enjoy a two-week...

Lead a Support team in making a difference - $100k to $130k p.a. + bonus, perks & benefits - New full-time role in Hamilton **About the role** - Develop and manage service desk projects and tasks. - Facilitate support by engaging with relevant stakeholders for further development. - Stay up to date with product releases and be responsible for training...

**Mō te tūranga | About the role** - Providing the all-important first contact for all users via face-to-face or phone and making sure all requests are logged with all the required information. - Troubleshooting and resolving desktop & mobile incidents or requests, both hardware & software, as well as providing support for other technologies, such as...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

**Job Title**:Service Desk/ Help Desk / Tech support** **Location: Hamilton, NZ** **Employment Type**:Full Time** **Years of Experience** - 2 - 3 years of Service desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks **Certification requirements** - Preferred MCP/MSCE/MSCA...

Our client is seeking a proactive Service Desk Engineer, who would contribute to improve the end-customer experience by providing exceptional service and solutions to our client. **Location: Hamilton, New Zealand** **An ideal applicant would have**: - 2-3 of experience as a service desk engineer or similar roles - Expertise in Active Directory and...

**Service Desk Coordinator - Information Services** **The Company** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With...

Xuba is a Waikato-based IT Solutions Company and was formed with a vision for a smarter, faster, and more cost-effective IT support solution for businesses. At Xuba, we are committed to providing a personable and flexible service to our clients who span a variety of industries. For this role, we are looking for someone who is a client-focused, quick,...

**Support Analyst - Service Desk** - **Looking for a different challenge as a Service Desk **Support Analyst **whereby you can still utilise your skills? - ** Permanent full-time** opportunity with **competitive renumeration and benefits**: - You will be based **in Hamilton, NZ** with a hybrid working model - Work with a high performing, agile and...

Hill Laboratories is New Zealand’s leading analytical testing laboratory. We supply a broad range of laboratory tests to a broad spectrum of customers. We utilise the latest technologies to provide the most accurate and reliable results in the industry. We are passionate about using technology to solve ever increasingly complex problems. We recognise that...

About Us at GallagherThe RoleYou will be responsible for providing expert technical guidance and support to our service desk team, ensuring seamless issue resolution and high-quality service delivery. This includes handling complex technical cases, collaborating with cross-functional teams, and driving process improvements.Your Key Focus AreasTechnical...

**Support Analyst** - Permanent full-time role - Previous experience within an IT Service Desk would be an advantage - Previous experience within an IT Service Desk would be an advantage **What You Will Do** **Responsibilities include, however not limited to**: - Evaluate system performance using Splunk and other tools. - system, and support the Product...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...