Service Desk Engineer

Our client is seeking a proactive Service Desk Engineer, who would contribute to improve the end-customer experience by providing exceptional service and solutions to our client. **Location: Hamilton, New Zealand** **An ideal applicant would have**: - 2-3 of experience as a service desk engineer or similar roles - Expertise in Active Directory and...

**Introduction**: We need an exceptional Rockstar! We have a number of open roles for a Service Desk Analyst/Engineers based in Hamilton. Work with NZ iconic brands Remote first workplace Great Company culture About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye on the future, having grown to...

Xuba is a Waikato-based IT Solutions Company and was formed with a vision for a smarter, faster, and more cost-effective IT support solution for businesses. At Xuba, we are committed to providing a personable and flexible service to our clients who span a variety of industries. For this role, we are looking for someone who is a client-focused, quick,...

**Job Description**As a Service Desk Analyst at Hcltech - Australia And New Zealand, you will provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer's end users.You will route problems to internal 2nd and 3rd level IT support staff, coordinate and manage relationships with vendors and support staff that provide...

We have teams of Support Engineers responsible for providing our customers with the technical support they need, when they need it; in a diligent, secure, efficient and awesomely-friendly manner. Its customer service at its finest, our life blood, what we excel at and a bit of our bread and butter. The Team Leader is responsible for a group of Support...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

**Job Title**:Service Desk/ Help Desk / Tech support** **Location: Hamilton, NZ** **Employment Type**:Full Time** **Years of Experience** - 2 - 3 years of Service desk, voice customer service, and support experience with problem solving involving hardware, involving hardware, software, and networks **Certification requirements** - Preferred MCP/MSCE/MSCA...

**Service Desk Coordinator - Information Services** **The Company** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With...

Nau mai, haere mai, whakatau mai **About the role** Duties involve: - Actively responding to service desk queries with a customer centred ethos by developing relationships with people across the business. - Setting up new users with hardware, software, and telecommunications requirements while also supporting their use of our technology. - Collaborating...

Reference #- 25944- Posted on- 11 Sep 2024- Closes on- 18 Sep 2024 17:00- Location(s)- Hamilton Office- Expertise- Analyst, Contact Centre, Customer Service, Information Technology- Job level(s)- Entry, Graduate- Work type(s)- Permanent full-time**About us** Genesis Energy is one of New Zealand's leading energy retailers, supplying electricity, natural gas...

About Us at GallagherThe RoleYou will be responsible for providing expert technical guidance and support to our service desk team, ensuring seamless issue resolution and high-quality service delivery. This includes handling complex technical cases, collaborating with cross-functional teams, and driving process improvements.Your Key Focus AreasTechnical...

**Service Desk Analyst**: **Responsibilities**: - Troubleshoot and resolve technical issues with Windows, Mac, and operating systems - User Management - account management functions including MAC - Document and track customer issues in a ticketing system - Work with other members of the IT team to resolve complex issues **Qualifications**: - Bachelor's...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

Lead a Support team in making a difference - $100k to $130k p.a. + bonus, perks & benefits - New full-time role in Hamilton **About the role** - Develop and manage service desk projects and tasks. - Facilitate support by engaging with relevant stakeholders for further development. - Stay up to date with product releases and be responsible for training...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

**Job description** We are currently looking for **Service Desk/IT Help Desk** who are based out of **Hamilton, NZ** to help our clients deliver solutions. **Role Title**:Service Desk/IT Help Desk** **Location: Hamilton, NZ** **Employment Type**:Full Time** **Open for 24*7 Support** **Years of Experience** - 2 - 3 years of Service desk, voice customer...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...

**Required Skills and Qualifications**To be successful in this role, you should have 2-3 years of experience in service desk, voice customer service, and support experience with problem-solving involving hardware, software, and networks.Certification requirements include preferred MCP/MSCE/MSCA or HDI CSS or Cisco certification.ITIL knowledge of V2 or V3,...

Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

**Role Description** This is a full-time on-site role for an Information Technology Service Desk position located in Hamilton. The Service Desk role is responsible for technical support, troubleshooting, and assisting customers with IT service management. **Years of Experience**: 2 - 3 years of Service desk, voice customer service, and support experience...