Help Desk Analyst

**Service Desk Analyst**: **Responsibilities**: - Troubleshoot and resolve technical issues with Windows, Mac, and operating systems - User Management - account management functions including MAC - Document and track customer issues in a ticketing system - Work with other members of the IT team to resolve complex issues **Qualifications**: - Bachelor's...

**Role Description** This is a full-time on-site role for an Information Technology Service Desk position located in Hamilton. The Service Desk role is responsible for technical support, troubleshooting, and assisting customers with IT service management. **Years of Experience**: 2 - 3 years of Service desk, voice customer service, and support experience...

**Service Desk Lead** - **Permanent full-time** opportunity with **competitive remuneration and benefits** - You will be based **in Hamilton, NZ** with a hybrid working model - Work with a high performing, agile and **passionate team** - Ideally previous experience in a **Technical Service Desk** role - ** Strategic leadership and management** skills - **...

**Introduction**: We need an exceptional Rockstar! We have a number of opportunities for a Service Desk Analyst/Engineers based in Hamilton. Work with NZ iconic brands Great Company culture Permanent full-time role About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye on the future, having grown...

Nau mai, haere mai, whakatau mai **About the role** Duties involve: - Actively responding to service desk queries with a customer centred ethos by developing relationships with people across the business. - Setting up new users with hardware, software, and telecommunications requirements while also supporting their use of our technology. - Collaborating...

ResponsibilitiesAs a Traveling Help Desk Agent, you will provide technical support services, project tracking, and documentation for a major ERP roll out to the staff of one of our major customers.You will fly to various nationwide locations to deploy, replace, and/or repair computers, printers, scanners, and RF guns.The candidate must be resourceful, have...

**Support Analyst** - Permanent full-time role - Previous experience within an IT Service Desk would be an advantage - Previous experience within an IT Service Desk would be an advantage **What You Will Do** **Responsibilities include, however not limited to**: - Evaluate system performance using Splunk and other tools. - system, and support the Product...

**Support Analyst** - Permanent full-time role - Competitive renumeration and benefits - Work with a high performing, agile and passionate team - Previous experience within an IT Service Desk would be an advantage **What You Will Do** **Responsibilities include, however not limited to**: - Evaluate system performance using Splunk and other tools. - Record...

**Support Analyst** - Permanent full-time role - Competitive renumeration and benefits - Work with a high performing, agile and passionate team - Previous experience within an IT Service Desk would be an advantage **What You Will Do** **Responsibilities include, however not limited to**: - Evaluate system performance using Splunk and other tools. - Record...

**Introduction**: We need an exceptional Rockstar with excellent communication skills and solid customer experience providing L1/L2 IT support! - Work with NZ iconic brands - Great Company culture - Permanent, Full-time opportunity in Hamilton About DDS IT Our culture starts and ends with our people. We are a successful IT Services business with an eye on...

1-2 years experience is required in a Helpdesk or similar support role. Location - Wellington 1 position Location - Hamilton 1 position - Desktop level troubleshooting, including hardware, MS Windows etc. - IP network addressing and services - An understanding of networking including routers, switches, firewalls - Backup software and solutions

We are Noel Leeming, a leading retailer of consumer electronics and home appliances. Our mission is to provide our customers with an exceptional shopping experience, offering a wide range of products and services that meet their needs and exceed their expectations.About the Role:This role offers an exciting opportunity to join our customer-facing team and...

**Introduction**: Do you want to work for a New Zealand owned business that is all about people and getting things done in a collaborative, fun environment? Then come join our team and share your IT managed services sales DNA with some of NZ’s leading brands. About DDS IT Our culture starts and ends with our people. We are a successful IT Services...

Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

About Waipa NetworksWaipa Networks is a dynamic company that prioritises community initiatives. We believe in the importance of working together to positively impact our community.We are seeking a talented GIS Analyst to join our Network Information team.Job ResponsibilitiesYou will be responsible for managing location-based data and ensuring its accuracy....

**Where you’ll be working**:Information Services - Customer Service Centre **The details**: Permanent Full time - 40 Hours per week **Te whiwhinga mahi | The Opportunity** We are seeking a Customer Services Analyst, who will work in a team environment and have a passion for delivering customer service in the health environment. **We are looking for...

Where you'll be working: Waikato Hospital and CBD The details: Permanent Full-time - 80 Hours per fortnight (1.0 FTE) - **Are you ready for a new opportunity and want to be challenged?** - **Do you enjoy working in a fast paced team environment?** - **Would like to be a part of the IS team and are you passionate about customer service and first level...

Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

**About Gallagher** Gallagher is a rapidly growing technology company and global market leader, focused on protecting what matters most to customers around the world. Our technology protects some of the world’s highest security environments and agriculture businesses in 160 countries, which makes us New Zealand’s leading privately owned global tech...

**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses but our purpose also means we care deeply about our people and their families. We have established a dedicated business unit within the...