Technical Writer

2 weeks ago


Auckland City, New Zealand Plexure Full time

**About Plexure**

**We are a global mobile engagement company** **helping big brands create a personalized shopping experience for their consumers.** We partner with our clients on Strategy, Personalized Customer Engagement and Campaign Optimizations to make their customers feel recognized and valued. We are also:

- **Working with household names** such as McDonald's, Pita Pit, Super Indo.
- Developing our culture based on **collaboration and passion for technology**. Our team is motivated, relentlessly curious and down-to-earth.
- We offer the **career guidance** and care of a growing, established company coupled with the **diversity, challenge and innovation excitement** of a start-up.

**About the opportunity**

**This is a 12-month fixed-term contract with potential to become a permanent role.**
- **Your focus will be predominantly on product customer documentation.**
- We use the most modern **technologies**:AWS, Azure, Swagger and Redocly**.
- You will **take ownership of technical writing** across multiple teams and** gain exposure to a variety of projects and technologies**.
- You will be part of our **Delivery Team** and **you will play a key part in how we interact with clients**.
- Work with Engineers and Architects to create, review and improve quality of **API documentation**.
- **Plan and facilitate internal and client facing workshops** to understand documentation expectations.
- ** Analyze existing documentation,** identify gaps and create plan for comprehensive documentation.
- ** Develop and maintain a collection of reference materials **including technical white papers and architecture documentation.
- ** Create a standardized and reusable framework** for collating, editing and presenting technical and product documentation to multiple audiences.

**What are we looking for?**
- You have proven technical writing skills.
- You have the ability to communicate effectively both with technical and business stakeholders.
- You enjoy working in a fast paced-environment, you are motivated to learn and take your career further.
- Previous exposure and/or experience with API documentation is advantageous.

**What is in it for you?**
- Joining **a cloud-first organisation** where **you get the opportunity to **work with **cutting edge technologies.**:

- ** Scale -** we have 200+ million users on our platform in 60+ countries globally. **You work will make an impact on millions of users**:

- ** Exposure to large international brands - **use best practices to support global leaders and how they engage with their customers.
- ** Ongoing career development and support**:

- a tailored career development plan and internal promotions are the norm
- ** Flexible working** that suits your **work-life balance** You need to do the school run or save time not sitting in traffic today? No problem -** we trust you can do an excellent job from anywhere and are here to support you**:

- ** Personal learn and growth fund - $ 2,000 yearly on top of salary **for each employee **to use towards upskilling yourself.**:

- ** Free Udemy subscription **- choose from **180,000 available courses online** We encourage you to complete any courses you are interested in during working hours.
- ** Fully paid health insurance **for yourself and discounts for family members (**Southern Cross**:

- Wellbeing 2).
- ** Refer a friend bonus - $2,500 for a successful referral.**:

- Celebrate your **birthday** with **an additional paid day off.**:

- ** New hospitality benefits -** grab a free **lunch or dinner** in one of **Sky City's restaurants**.
- ** Wellness activities** such as EAP Services and annual flu shots available.
- ** A brand new office** and an active **social club** that organises **events each month.**

**Come join the Plexure team and look forward to achieving great things together


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