Desktop/client Services IT Technician
3 months ago
Location: Te Aro
- Type: Permanent
- Post Date: Wed Sep 18 22:45:54 2024
- Ref: 1949
- Do you have a formal tertiary IT related qualification, or relevant industry expertise?
- Can you provide excellent client support, and are comfortable providing face-to-face support?
- Are you experienced in providing audio-visual (AV) support to a small or medium sized organization?
**Mō Te Herenga Waka - About Our University**
Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.
**Kōrero mō te tūranga - About the role**
Te Herenga Waka - Victoria University of Wellington is currently recruiting a Desktop/Client Services IT Technician to join our IT Team at Te Wāhanga Waihanga-Hoahoa - Faculty of Architecture and Design Innovation on a permanent, full-time basis. The team is responsible for operational client support to our staff and students, for the Faculty’s fleet of Windows CAD/Design specialist workstations and associated IT/AV technology support.
Key responsibilities:
- Provision of helpdesk and desktop support to our staff and students. Support is person-to-person desk-side within staff offices and our student teaching and learning spaces, including architectural/design studios, computer labs, and workshops.
- Operational support of teaching spaces and associated IT and audio-visual (AV) presentation equipment within our seminar rooms, lecture theatres and teaching studios, and support of events and outreach activities.
**Ō pūmanawa - About you**
You will:
- Ideally have a formal tertiary IT related qualification, or relevant industry experience, providing desktop client support to a medium to large sized organisation.
- Be able to provide excellent client support, and comfortable working deskside in the client premises providing face-to-face support.
- Ideally have had previous experience providing audio-visual (AV) support to a small to medium sized organization.
**Ētahi kōrero hai āwhina i a koe - Why you should join our team**
We have a small team of four IT staff, supporting nearly 1,000 Windows desktop computers at our Faculty, ranging from standard office computers and laptops to highly specialised CAD/Design workstations. The team being part of Te Wāhanga Waihanga-Hoahoa - Faculty of Architecture and Design Innovation is situated at the Te Aro campus. This is a vibrant downtown campus in the heart of the Cuba street district. The team work closely together enabling cross support for critical teaching operations and projects and are part of a broader technical support team within the Faculty.
There are many benefits to working at Te Herenga Waka - Victoria University of Wellington, including being part of New Zealand’s top research university.
Role Description - Click here to see further information, including salary
**Close Date for Vacancy**: 03 October 2024. We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications from recruitment agencies are not accepted.
**Important - Application Steps and information
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