Business Consultant

7 months ago


Auckland City, New Zealand NATIONS CONNECT LTD Full time

When you are not working on an implementation project, you might be supporting BAU activities, working on value-add projects, or producing high-quality process and training documentation.

**Roles and Responsibilities**
- Discussing business and organisational shortcomings with clients
- Analysing and evaluating current systems and structures
- Discussing current systems with staff and observing systems in different levels of organisation
- Directing clients towards more efficient organisation and developing solutions to organisational problems
- Undertaking and reviewing work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures on payroll, WFM and reporting.
- Recording and analysing organisations' workflow charts, records, reports and manuals
- Preparing and recommending proposals to revise methods and procedures.
- Assisting in implementing approved recommendations, issuing revised instructions and procedure manuals, and drafting other documentation
- Delivering high-quality consultancy services to support our clients
- Forming close relationships with various client stakeholders and truly understanding their business
- Requirements gathering and documentation
- Clearly communicate requirements to software vendors / consultants
- Unit, scenario, and parallel run testing
- Understand the wider software ecosystem and how payroll and WFM fits into this
- Support the customer in performing data extraction and cleansing in preparation for data migrations
- Help troubleshoot and resolve customer environment problems with assistance from a Senior Consultant or software vendor support team
- Manage customer expectations and be able to communicate status of issues and impacts with relevant stakeholders

**Requirements**:

- You will be passionate about finding and providing solutions and driven to find answers
- You will have the experience and ability to work autonomously, while also being part of a team
- High quality verbal and written communication with the ability to interact with stakeholders at any level
- Goal and outcome driven, self-motivated
- Able to manage own time and ability to prioritise
- You like to be constantly learning
- Experience in the Payroll / Workforce Management / Award Interpretation preferred
- Tertiary qualified, preferably in a business, finance or IT related discipline or equivalent experience with 2-5 years’ experience in a similar role
- Technically savvy, quick to learn new systems
- Intermediate to advanced user of the MS Office suite, particularly Word and Excel

**Location**:Auckland Region

**Job Type**:Permanent Full-time


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