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Enquiries Administrator

5 months ago

Nelson, New Zealand New Zealand Government Full time

Te Whatu Ora Health New Zealand
(Nelson Marlborough) formerly NMDHB
- Fixed

term, part-time position working 30 hours a fortnight
- Do you have a passion for
solving problems and helping people?
- Do you have excellent
communication and customer service skills?
- Varied, challenging and
interesting work
Ngā mōhiohio e pā ana ki tēnei mahi (About this position)
We are looking for an experienced
administrator with excellent customer service skills to help staff our busy Enquiries
Desk and Call Centre at Nelson Hospital.
You - ll be based at our Enquiries Desk
working 8.00AM to 1.30PM, Monday, Wednesdays and Fridays. However, it will be
important that you have the flexibility to work additional hours across the
enquiries desk and call centre when covering staff leave and illness.
This
diverse role would suit someone who enjoys helping people and the challenge of
working under pressure while maintaining a calm and welcoming presence.
Ko wai he kaitono tōtika? (Who is an appropriate applicant?)
You will be the type of person who is always
willing to go the extra mile to deliver excellent customer service. You will a
clear and confident communicator and will manage the demands of the role by
being highly organised and efficient.
You will be confident in the use
Other key qualities for success in

**this role include**:

- A professional and positive

can-do attitude
- Well-presented, reliable and
resilient
- Attention to detail
- Flexibility to provide
relief cover, sometimes at short notice.
hold a valid NZ work visa at the time of applying.
Te Whatu
Ora staff must have completed their primary course of two NZ approved COVID-19 vaccinations.
Ā mātou rōpū (About our
team)
Te Whatu Ora (Nelson
Marlborough) is the main health provider for Te Tau Ihu, the top of the south. With nearly 3000 employees, we are Nelson and
Marlborough - s largest employer, which means the opportunities here are endless.
Our main locations are Nelson and Wairau Hospitals, and the Richmond and
Marlborough Health Hubs, but we are spread across the region and service all
parts of the community. Our work can be challenging, but we are up for it. We
have a great team and we work hard to make a difference. We value integrity, innovation,
respect and teamwork.
Ētahi atu mōhiohio (More Information)
Ngā huanga o tēnei mahi (The
benefits of this position)
customer service skills to make a real difference to people - s lives. At Nelson
Marlborough Health we do great work and we need a great team to help us
deliver.
Nelson Tasman is a place of stunning natural landscapes - lakes,
mountains, rivers, native bush and beaches. The region is known for its relaxed
lifestyle and year round dry and sunny days.
Me pēhea ahau e tono ai? (How do I apply?)
For general enquiries
539 5748.
For
role specific information please contact Laureen McLean, Team Leader - Call
explaining your interest in this position.

**Ref**: N23-345

**Applications close**: Open until filled. Applications will be reviewed as they are received, so we
Te Whatu Ora strongly endorses Te Tiriti o Waitangi.
We believe that to achieve equity in health outcomes for Māori we
need a workforce reflective of the population it serves. We strongly encourage
competence.
He waka eke noa. We are all in this together.