Systems Lead

1 week ago


Wellington City, New Zealand Assurity Consulting Full time

Make an impact every day
- Join an industry leader that supports career development
- Competitive OTE plus health care package

**About us**

We started Assurity in 2005 with a vision to help businesses build and deliver software better. Our focus on quality has enabled us to steadily grow and become a leading digital consultancy.

With offices in Auckland, Wellington, and Christchurch and a team of over 200 brilliant people, we are an independent, 100% New Zealand owned business and we do things differently to large global organisations.

We partner with our country’s largest organisations and government agencies, collaborating and guiding them on their digital transformation journeys. Staying abreast of what’s new and acting fast to deliver the most effective solutions to help them innovate.

**The Role**

As our Systems Lead, you’ll be an invaluable and highly visible member of the Assurity team, responsible for maintaining and improving our computer systems, data, hardware, and security to ensure that our branch systems run smoothly and we operate in a secure environment.

Leading the management and support of our technical business systems, this is a role that is full of variety as you work closely with key business stakeholders to implement updates and collaborate with our vendor partners on new modules and upgrades while managing integrations.

We are a small team and we are looking for someone who is willing to take on a broad hands on role, some of your other key responsibilities will be:

- Troubleshooting software and technical issues and managing escalation to suppliers.
- Running training sessions on systems and processes.
- Developing new reports and datasets
- Running our internal systems support helpdesk
- Project managing regular Workday system and integration upgrades
- Managing all security configuration and profiles across hardware and software
- Manage hardware purchases, upgrades, and support via our relationships with our outsourced suppliers

**About you**

We are looking for a Systems Lead with technical aptitude and a passion for working with business systems. Ideally you will have experience from a Level 2 help desk role with reporting responsibilities or a similar Reporting Analyst role, you will also be comfortable running projects and engaging with stakeholders across all levels of an organisation.

We value potential and would love to hear from you if you bring:

- Relevant degree or tertiary qualification (IT, Technology, Testing) or equivalent experience would be desirable
- Ability to learn and understand difficult concepts quickly
- Strong problem-solving skills
- Excellent written and verbal communication skills
- Good report writing and data query experience
- Understanding of ERP systems
- Sound interpersonal skills

**Our Culture**

At Assurity, we put people above all else. We value compassion, humility, transparency, honesty and a sharing, generous spirit.

We’re proud of our diversity with employees from over 36 countries. Our people are friendly, collegiate and inclusive, differences are respected and contributions recognised and valued. We like to think it’s family here and we take care of each other because when we work together, our impact is more significant.

We offer benefits including ongoing professional development, health, life and income protection insurance, the ability to purchase additional annual leave and wellness initiatives throughout the year.



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