Customer Success Operations Manager

**What we offer** *** Within Cloud Success Services, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value. The Enterprise Support Regional Delivery Unit is a regional...

Introduction Your Role and Responsibilities A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills often associated with this position, an IBM CSM is also a technical specialist. Someone with a deep understanding of technical complexities. A person who can quickly understand...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

**Why you would like it**: - Direct impact on sales efficiency and partner success - Opportunity to shape sales strategy with data-driven decisions - Central role in a collaborative and supportive team **The opportunity**: Join the team in the bustling heart of Auckland CBD where you'll become the linchpin in sales and customer success strategies. With a...

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive...

At ImpactLab, we help charities, funders and investors understand their social impact. Measuring social impact can be difficult, confusing, and expensive. ImpactLab has developed a methodology and a suite of products that our Impact Analysts serve customers through our digital platform. ImpactLab is a growing start-up with ambitious plans. We have...

Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...

Key ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...

Key Responsibilities Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...

Operate as the conduit between IT and the wider business, whilst also leading the Service Delivery Team - Service Delivery | Customer Success | Change Management About the organisation: Vulcan is listed on the ASX & NZX we are continuing to grow having recently acquired another business we now have over 60 sites across NZ and Australia and are seeking a...

As the Customer Success Manager for New Zealand, you will play a pivotal role in leading and developing the Customer Success Team while also managing your own portfolio of customers. This role requires a combination of managerial skills, coaching abilities, and hands-on customer engagement to drive retention, renewal, and revenue growth...

Customer Success Manager Recruiting good people and training them to be brilliant is one of LANcom Technology's superpowers.Our company culture is built around talent, continuous learning, perseverance, curiosity and being humbly confident. Our core focus is to bring leverage to businesses by delivering technology solutions that drive innovation and increase...

: **Area**: New Zealand, Wellington **Division**: Customer Success **Position**: Sr Customer Success Manager **Summary** The Customer Success Manager (CSM) is responsible for establishing and building broad relationships with SAS customers to identify strategic opportunities to drive customer value, onboarding, adoption, and retention at SAS customers....

This role will work closely with customers to deliver contracted services effectively, maximise future opportunities, manage contract renewals and address any escalations. As part of this role, you will be expected to continually look for ways to improve the customer experience and help them achieve their business goals. To be successful in this role, you...

Customer Success ManagerRecruiting good people and training them to be brilliant is one of LANcom Technology's superpowers.Our company culture is built around talent, continuous learning, perseverance, curiosity and being humbly confident. Our core focus is to bring leverage to businesses by delivering technology solutions that drive innovation and increase...

About TermiusTermius is redefining how engineers interact with remote systems. Millions of engineers and thousands of companies rely on Termius worldwide.While AI has transformed modern IDEs, a terminal stays the same inefficient technology since the 1970s. As a leading cross-platform SSH client, our mission is to boost productivity and foster collaboration...

About Termius Termius is redefining how engineers interact with remote systems. Millions of engineers and thousands of companies rely on Termius worldwide.While AI has transformed modern IDEs, a terminal stays the same inefficient technology since the 1970s. As a leading cross-platform SSH client, our mission is to boost productivity and foster collaboration...

Full timeLobyco is on the lookout for a dynamic Customer Success Manager to join their team. This is an exciting opportunity to create real business impact for leading retail clients in both New Zealand and Australia. The role offers a chance to be part of a newly established global software company where you will play a key role in driving ongoing success...

**Job no**: 520492 **Brand**: Corporate Traveller **Work type**: Full time, Hybrid **Location**: Auckland, Central, New Zealand **Categories**: Leisure Travel & Retail As a Corporate Traveller Customer success manager, you will play an important role in in our future business strategies. With direct responsibility and accountability delivering our...